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  5. Reviews of Key Inn Macedonia

Reviews of Key Inn Macedonia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

311 East Highland Road, Macedonia, OH 44056, United States

Review Score

Based on 58 hotel reviews

3.3

Score breakdown

  • Cleanliness

    4.7

  • Comfort

    4.4

  • Location

    5.7

  • Facilities

    4.3

  • Staff

    5.9

  • Value for money

    4.9

  • Free Wifi

    6.2

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Showing 1 - 25

  • Reviewed: December 13, 2022

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The water was freezing, there was only one wash cloth ,the toilet wouldn't flush and the sheets were worn and stained

    Nice staff

    Stayed in December 2022

  • Reviewed: November 14, 2022

    3.0
    Poor
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed sheets stained,no trash cans,heater did not work,tv service poor, got there waited good 10 minutes for someone to come ck us in..we won't be back..motel dirty,and sketchy

    Stayed in November 2022

  • Reviewed: September 7, 2022

    3.0
    more than likely will not be returning
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I read the reviews before making reservations and a lot of them claimed they didn’t have their own room key to their room. I couldn’t understand how that was possible but sure enough when we got checked in we were handed a key…that didn’t work…and had to go back to lobby for a rekey but instead the front desk walked up to our room and opened our door with the master key Informing us that we’d just have to come to the front desk to be let in our room if needed. it also seemed as if there were multiple long term rentals hanging outside of their room throwing party’s. didn’t feel very safe especially with not having our own key to our own room. the locks definitely need updated

    they had availability

    Stayed in June 2022

  • Reviewed: August 1, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to where I needed to be.

    Stayed in July 2022

  • Reviewed: July 23, 2022

    4.0
    I was tired and needed a place to sleep
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was dirty. I wanted to clean the bathroom door

    a place to sleep

    Stayed in June 2022

  • Reviewed: July 18, 2022

    4.0
    I would have gladly paid extra $30 for a nicer hotel.
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    uncomfortable, misleading, not clean, lights weren’t working, no trash can.

    nothing

    Stayed in July 2022

  • Reviewed: July 11, 2022

    3.0
    not cheap enough
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    okay so the photos you are are nothing like the place at all! first not to be picky but every room only gets 2 pillows! that may not be a big deal so some but to others who need more then one pillow but with your partner, it’s inconvenient. plus the other people there do not care what time it is, children are screaming all hours of the night. there is no breakfast like the amenities say, there is no vending machine or ice buckets. the door was bent so the bottom was still partially open! all in all it’s cheap but yet the price is still too high for it.

    big fridge in room

    Stayed in July 2022

  • Reviewed: July 10, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bullet hole in wall, toilet seat broken and taped back together with electrical tape, no trash can, one awful pillow per bed and one incredibly thin blanket per bed, our non smoking room smelt like an ash tray

    I didn’t die, and I had no problems with check in/out

    Stayed in July 2022

  • Reviewed: June 14, 2022

    3.0
    Poor
    • Business trip
    • Group
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no breakfast. Office was closed untill untill 9 am Sat and Sun. No phones in rooms or contact # to call office.

    Stayed in June 2022

  • Reviewed: March 13, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's was disgusted. The door lock didn't qork. Exposed batteries and wires on the door. 1 towel. No remote for TV. Disgusting. Left after 30 minutes

    Stayed in March 2023

  • Reviewed: February 11, 2023

    1.0
    terrible most disgusting place ever.
    • Business trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    dirty cold and drug addicts everywhere

    worst place I’ve ever been to in my life.

    Stayed in February 2023

  • Reviewed: December 13, 2022

    1.0
    Bad stay. Don’t worry about coming here.
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not have any hot water. There is no microwave. the room is small. I cannot watch tv. The heat in my room didn’t work. I would not stay here again.

    There was nothing to like.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing did I like

    I walked in and turned around and walked out I could not stay there no garbage cans no Towels only two pillows for a king size bed no fridge Could not stay there

    Stayed in December 2022

  • Reviewed: September 13, 2022

    1.0
    Worse hotel I ever seen in my life
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They should thoroughly clean their rooms if they want people to stay here I mean what is wrong with you people literally while I was checking in he told the girl to go clean the room I mean really it should’ve been clean before I got there what do you not pay her enough come on now you guys and clean better than that I am never staying at this hotel again

    No breakfast itchy sheets like they never clean them at all disgusting room I ever had. Def not worth the money you should never stay here. Did I mention the workers hair was on the bed ew. Fridge and microwave were dirty and mole filled.

    Stayed in September 2022

  • Reviewed: September 10, 2022

    8.0
    good sleep and loving
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    sleep

    sleep

    Stayed in August 2022

  • Reviewed: September 6, 2022

    1.0
    The worst hotel I’ve ever stayed at
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like anything about the property. It was not as advertised. The hotel looked abandoned from the outside and the room was a little better. unfortunately for me all other hotels where booked. I asked for some towels and they told me they didn’t have anymore.

    Nothing

    Stayed in September 2022

  • Reviewed: August 25, 2022

    1.0
    I turned the keys back in after seeing the room.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I never actually stayed at this location. After viewing the room, we left and found a better hotel.

    I didn't get robbed, or bedbugs.

    Stayed in August 2022

  • Reviewed: July 29, 2022

    1.0
    Lesson learned
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was awful

    It was out dated, junkies shooting up in parking lot Air conditioner leaked all over floor Shower didn't close

    Stayed in July 2022

  • Reviewed: July 16, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Horrible

    I could not even find the breakfast table!!! Nothing was there as committed

    Stayed in July 2022

  • Reviewed: July 10, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We did not have 24/7 customer service.The room had a tv that didn't work, the smoke detector was on the bed along with mice droppings. The room was dirty, smelly and didnt have a refrigerator, microwave, internet nor phone. Animals were allowed which caused my allergies to act up. Talked to the front desk on Friday night 10 minutes after check in. She came to the room and stated that she would talk to management. We went to a function, returned and was not able to enter back into the room. We made every attempt to contact the property, was unsuccessful

    The location

    Stayed in July 2022

  • Reviewed: July 3, 2022

    1.0
    Place should be demolished.
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing the hotel is disgusting , paint coming off wall, chairs ripped, lights out in room, baseboard loose, stained mattress. Rude, unprofessional staff, etc

    Nothing, the place should be shutdown. Unprofessional staff, filthy, the place should be demolished.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    6.0
    Was clean nice room great location for me
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    More than one pillow. A microwave. A fridge. A continental breakfast

    The location

    Stayed in June 2022

  • Reviewed: June 29, 2022

    9.0
    Excellent
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Key Inn is genuinely an outstanding hotel, with excellent staff. Staff were incredibly friendly and helpful. This hotel is unique. Rooms are spacious, rally beautifully designed hotel. Definitely comeback.

    Stayed in June 2022

  • Reviewed: June 21, 2022

    1.0
    horrible
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    everything

    it was close to where I need to go

    Stayed in June 2022

  • Reviewed: June 16, 2022

    1.0
    i recommend you don’t stay at this place!!!
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a King room when I got there they gave me a double bed which are not very comfy. The room was so so clean you could smell the bleach like they just got done cleaning up a crime scene in there. Then to make matters worse there where kids running around the halls screaming till after 1am.

    The gentleman checking us in was Friendly.

    Stayed in June 2022

Showing 1 - 25

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