Roaches

The woman

Stayed in November 2023

Dirty

X

Stayed in June 2022

Under rennovation. Stench in the room was terrible. There was a mini-fridge on top of what was once a dest/table without a chair. I was happy it was not winter as the insulation around the door did not look good. The rooms were physical keys that could not be returned when the office was chained shut. It had once been a much more attractive property with courtyard, but now a just beat. THe public areas were not in great shape and abit scary. No ammenities. Avoid

The mattress was comfortable.

Stayed in May 2022

How dare you charge $100 cleaning fee for a place with roaches. And then not refund even though I was in the room less than 5 minutes. Disgraceful

Nothing. How dare you charge $100 cleaning fee for a place with roaches. And then not refund even though I was in the room less than 5 minutes. Disgraceful

Stayed in July 2024

The hotel looks like it’s under complete renovation, rooms are literally being gutted. It looks like it’s abandoned almost. They have roaches and bed bugs. The rooms are completely smoked out. The linen was not clean and had burn holes. The fridge didn’t work, the toilet was stopping up.

Nothing

Stayed in May 2024

Nothing

Stayed in November 2023

The hotel is so dirty

Stayed in November 2023

This review is hidden because it doesn't meet our guidelines.

Everything is fine

Everything

Stayed in September 2023

DO NOT BOOK HERE Booked a room in the morning but when I got there late at night I was met with "we are fully booked" on the closed doors. They had the whole day to call me, message me or cancel my reservation, but no. Nothing. How does this even happen? I called costumer support with a lady with a robotic voice answering me. She couldn't tell me anything about a refund or anything like it. Still haven't gotten a refund. I just think staff was lazy and booked it up and went home. The sign on the door even looked old, like it's been there for a while.

Nothing.

Stayed in September 2023

False advertising

Nothing didnt even stay there the first day it was that bad

Stayed in August 2023

Everything, should be taken of any reputable hotel website

Stayed in June 2023

horrible, they stole my money for a 1 night stay and locked the building and forced me to not be able to enter to check in doors were locked and phones were unattended for HOURS so I wasted almost 60 dollars and didn’t even receive a refund DO NOT RECOMMEND IF U ARE SMART.

nothing at all the whole experience was disgusting the place looks abandoned and nobody is working there and the rooms look like crack houses.

Stayed in May 2023

This review is hidden because it doesn't meet our guidelines.

The bad plumbing

Front desk staff

Stayed in January 2023

Polar vortex - that messed the whole country up.

Front desk staff has been working in the industry more than a decade. They're extremely knowledgeable about their property and each and every room they have available. That said, they have the experience to professionally deal with any and all issues that could arise during your stay. This is a budget motel, folks. It once was a thriving 100+ room property, but covid and other factors destroyed the industry for over a year and this one is struggling to stick around. I'm not saying this as a negative thing - it's the exact opposite. They try their best and need to keep every customer a happy and repeat customer, so look past the imperfections and realize how affordable you're able to stay here, and keep that in mind if you have any issues arise in your room. In particular I escaped the Xmas polar vortex living in vehicle (by choice - temporary) by staying here 5 nights. Their pipes froze on a few rooms including mine. I had PF membership and used it and just took it up w front desk at checkout. I knew it affected more than me and not much could be done. They offered freely to comp a future night or two, rather than demanding my money back thru online service. They're a small business trying to stay in business, and they have better staff than you'll get at an expensive hotel. Realize you're at a budget motel, know there will sometimes be problems, and simply be reasonable about it - they'll make it right, and in my case, without even asking. I have stayed here about 15 times and will stay again despite the last experience. I also lived in 7 states this year and worked hotel mgmt in the Dells for 4 years. I never write reviews, this is my first, hope it helps you make your decision.

Stayed in December 2022

The personal

Stayed in October 2022

Service was awful owner was rude

Nothing

Stayed in October 2022

the queen beds looks more like full size beds. poof Wi-Fi reception

rooms was nice n clean

Stayed in October 2022

Couldn't get a room that was near parking lot. I like to be able to have sight of my vehicle and easy access to it. Had to unload walk/carry my personal belongings around to other side go to get to room. The AC was above door. Had to stand on my cooler to get to the AC to turn it on. There was no chairs in room and no microwave. There wasn't an ice machine. Had to drive a few blocks to Walgreens to purchase ice. Only one lamp out of 3 was working. Not many channels to choose from on TV. No good movie channels or cable channels. Started out online on booking.com saying room was $50 but ended up paying $60 . The actual cost of room was $65

The room was nicer than I expected considering the look of the outside of the place. AC worked fine. TV reception was clear. There was a mini fridge. The beds were nice firm beds. Clean room no odors. Nice spaceous sink area. I like that it was separate from bathroom that way I could use the sink while my companion was able to have the toilet and shower .

Stayed in October 2022

I put a towel that I brought with me over the pillows I didn't sleep under the covers the ac was old damaged and didn't work and had bad build up they had to get me a new room cuz we couldn't get in ours cuz they key wouldn't turn the lock I had to wait till past 10 because nobody was at front test was outside smoking I found out when I came back to try again when I had an event to get to and almost ran late because of trying to check out will never be returning

Absolutely nothing!!!

Stayed in August 2022

I didn't even see the staff at all unless my power went out from using the microwave no one offered to clean my room or change my sheethen we'll change my sheets I was there for 18 days And the reason I didn't change motels was because there was not anything available I will not ever stay there again I feel like that I should have a brief end of my money because of the place it's so bad I had to physically Wiggle the light switches in the bathroom just to keep the lights on Not to mention every night there was some woman out there I think she was living there permanently and she would have her boyfriend's over and next thing you know that would be drunk and that she would be custom I'm calling on every name that you could think of That doesn't work very well for someone that's on the night shift and has to work and sleep during the day

I did not like nothing that was there everything was out of date the lecture glow was terrible no no heat I had to go by my own heater I'm hater my own microwave every time I try to use the microwave it would keep the breaker in the power room go off in the room had to wait for several minutes for someone to come and put my return to power back on The whole place is a fire hazard it needs to be tore down and start all over

Stayed in May 2022

1 well just to start with the place is a ticking fire Hazzard, the light switches had shorts in them you had to wiggle them to get lights to stay on there was no heater the one that was in room would over heat and shut off In one minute so I had to go out buy a heater and buy my on microwave every time I would turn on microwave it would kill power in the whole room I would have to get the guy at front desk to reset brakes. and on the warmer days I was there I asked why AC wouldn't work and the guy said you either want ac or heat you can't have both cause the wiring will over heat and cause a fire.!

did not like anything

Stayed in May 2022

everything, smells cigarette so bad, bed not clean dirty towels toilets dirty

nothing

Stayed in March 2023