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  5. Reviews of Plantation Hale Suites

Reviews of Plantation Hale Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

525 Aleka Loop, Kapaa, HI 96746, United States

#47 of 62 hotels in Kapaa

Guests' Choice

Review Score

Based on 214 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.5

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2025

    8.0
    I’ll be back!
    • Business trip
    • Solo traveler
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Couldn’t get TV to work

    Nice condo for a great price! Full kitchen, Roomy bedroom and bathroom. Very short distance to a tree lined walk along the beach.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Not fit for people with disabilities / no ice machine

    Dining table and kitchen facilities

    Stayed in March 2025

  • Reviewed: March 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No smart TV

    Parking

    Stayed in February 2025

  • Reviewed: March 31, 2024

    7.0
    Love the location
    • Family with young children
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Old interior feels dirty

    Room needs updating in order to be with $300/nt

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    It was a very convenient location for a one night stay.
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night

    The rooms could use upgrading. Everything else was pretty good. The room had an oven, but no baking materials or pots and pans.

    The location was extremely convenient. We had a wonderful view. It was quiet. We were able to check in earlier than expected. The young lady at the front desk was genuinely pleasant.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    9.0
    Comfortable stay in a great location
    • Leisure trip
    • Group
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night

    Check in is late - 4 PM - and check out is a bit early - 11 AM. Fortunately we were allowed to stay until noon. AC was rather loud but it offered good white noise.

    Apartment had all the comforts we needed. Located very near shops and restaurants and just across the street from the ocean with a lovely beach walk a minute away.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Home port in Kauai!
    • Leisure trip
    • Travelers with friends
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was cooler than last time I stayed and the jets were not working in hot tub. Provide more clean towels, soaps, shampoo, TP, etc up front so guests don’t have to ask when run out … 3 people stayed 4 nights.

    This is the place I come back to in Kauai! Location in Kapaa is perfect for taking sunrise pictures on the beach then a quick walk to Coconut Market for Kona coffee. I appreciated getting to prepare meals in the kitchen - adequately stocked! Mayacia made our stay great!

    Stayed in February 2024

  • Reviewed: January 19, 2024

    8.0
    Affordable basic accommodation for an economical business trip.
    • Business trip
    • Solo traveler
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I wish there were bathrooms or changing rooms with shower at the pool/ hot tub. The TVs did not have instructions for using the remotes or explaining channels available etc. There were only 2 coffee packets for a 3 night stay.

    Work trip with event at the Sheraton and the Plantation Hale was an affordable alternative right next door. The property is spacious and has all of the conveniences of a home away from home.

    Stayed in January 2024

  • Reviewed: November 17, 2023

    7.0
    I would be happier about my stay if the price matched the property.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Carpet in room was heavily stained, couch was sunken in the middle and hide-a-bed was very uncomfortable.

    Love the location! Close to historic Kapaa and the beaches. Room was spacious.

    Stayed in November 2023

  • Reviewed: November 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights

    everyone at the resort were very friendly and helpful

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Pricey but very spacious! It does add to the value and you can see all the perks of getting this hotel.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No direct access to the beach you will have to walk like two three minutes but it’s okay.

    The rooms are huge! They have a full kitchen with everything included.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    Location is great. Price excellent as well for all that you get.
    • Leisure trip
    • Solo traveler
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights

    Unable to get TV to work on the second night. Worked fine the first night but on second kept getting a message " no signal" Also unable to connect to the internet. No sticker in room and couldn't get system to modem to provide any info. For people who are not tech savvy it makes it difficult.

    Lots of space and location great.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Good very basic place, no luxury.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Highway is behind the property and noisy. Very basic, kitchen equipment is too basic. Swimming pool with tons of smelly chlorine.

    Great location, in between Wiamea and North shore. Relatively clean. Has a kitchen, so we saved on breakfafts. We did not spend much time in the hotel anyway.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    It’s old school but well located. Some units are super! Am grateful for the staff helping me to move to a better unit!
    • Leisure trip
    • Solo traveler
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Cannot reserve specific units, some are very very dated and dirty.

    Ocean view and proximity to other venues

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Peaceful and Quiet Getaway
    • Leisure trip
    • Group
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 7 nights

    Hot tub jets did not work.

    Great location mid island so it was easy to travel north or south. WONDERFUL employees One and Lacey made our stay awesome, going out of their way more than once.

    Stayed in September 2023

  • Reviewed: August 24, 2023

    7.0
    Very happy all
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was small and shaded from sun , no bathroom at pool or shower.

    Friendly staff, kitchen came stocked with pots , pants , cups , bowls , silverware , dish soap , scrubber lots of unexpected money and errand saving little things ya need . East walk next door for food and snacks to bring back, lots of markets and restaurants walking it quick drive distance . AC in room , parking was great and easy to find. Can’t beat this place for the price we saved a lot of money and didn’t feel as if we went without anything .

    Stayed in August 2023

  • Reviewed: July 6, 2023

    8.0
    worth the price for the location
    • Leisure trip
    • Group
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 4 nights

    The beach right in front of the property is walking distance and could have been little more friendly looking. The long grown grass with poor lit roads make it slightly scary for us outsiders. It might very well be a safe area but we couldn't take chance in a new place.

    The rooms and location were good and apt for us to go around for views and/or food/drinks. The staff were real friendly and helpful and made the stay even better.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    9.0
    Exceeded expectations
    • Leisure trip
    • Travelers with friends
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    One of our lamps wouldn't turn on and the water pressure wasn't great but honestly such a nice place overall.

    I really loved how big the suites were! I was so surprised because I thought I had booked a small bedroom. I didn't realize all the rooms at this place are suites! Definitely the most affordable spot on the island. I spent quite some time looking before booking too!

    Stayed in June 2023

  • Reviewed: May 13, 2023

    9.0
    Clean room, nice staff. Beds need replaced and the rooms could use updated.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very out dated. Beds are not very comfortable I could feel every spring in the mattress

    Location- excellent Room was nice and clean.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    7.0
    It was fine.
    • Leisure trip
    • Group
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen had basic pots/pans, utensils, cups/plates, but no kettle and no salt/pepper shakers. I was able to boil water in a small pot for my tea. So, it was not that big of an issue. However, Our building was one of the farthest ones from the concierge/front desk. It would've been nice if they had designed the place so the concierge office is more central and people don't have to walk 10 minutes to talk face-to-face with the staff. On the morning after our first night there, I visited the front desk to request some additional items (extra shampoo and coffee) for us to use the next day because they only had a tiny bottle of shampoo in the bathroom and two packets of coffee (1 regular, 1 decaf) for our 3 nights in town. The concierge didn't have access to the accoutrements/storage room when I visited them at 7am, so I was told that housekeeping will bring them to my room later. But, after a day, nobody had brought things over. So the following morning, I called them to re-request the items, and they said they'll send someone over, who never showed up (no surprise). So at the end of my third day, I walked back to the concierge. The staff there had access to the storage room, and handed me my requested items. Also, my key card stopped working on the 3rd day, so I had to walk over to the concierge again for them to issue a new set -_-... Also, the concierge was nice enough to research and provide about 3 different local taxi services, but they either didn't pick up, or weren't available, or didn't serve the area around the hotel... so we ended up using Uber/Lyft instead of supporting local businesses. Definitely plan ahead when you think you need a taxi. Finally, the amount that I was charged upon arrival did not match the amount that was posted when I reserved the place on this site.

    Its location next to the shopping center and the beach was great. Also, it's relatively close to the airport. The plumeria trees and orchids growing on site were nice too. Lots of mirrors in the room. Tranquil balcony was a plus.

    Stayed in April 2023

  • Reviewed: May 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The unit interior was a bit tired. There was no kettle for boiling water for cups of tea. A light outside in the hall stays on through the night and light streams in through a glass panel with no blind.

    The location was convenient. Spacious unit and easy parking.

    Stayed in May 2023

  • Reviewed: April 25, 2023

    8.0
    It was good, place was good, good location , staffs were nice.
    • Business trip
    • Group
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    only 1 time cleaning, we have to walk to guest registration to pick up towels and coffees and things we need as there is no room cleaning and replenishing things in the room.

    location

    Stayed in April 2023

  • Reviewed: April 18, 2023

    7.0
    I would stay there again
    • Leisure trip
    • Solo traveler
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Could’ve had shepherd, knives more pots and pans convenient lot, better and more of a discount for locals

    It was easy to check in. Staff was nice convenient location

    Stayed in March 2023

  • Reviewed: April 15, 2023

    9.0
    We were very happy with our room and stay and it was a highlight to the end of our trip!
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night

    Some of the furniture was a little outdated and scratchy couch, but it did not take away from the experience.

    We loved the friendly staff, the pool was really nice and hot tub as well. Very clean and well kept room with a great kitchen! Beautiful trees around and very central to the airport and other areas for eating and the beach. The bed was also very comfortable.

    Stayed in April 2023

Showing 1 - 25

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