7885 W Arrowhead Towne Ctr, Glendale, 85308-8615, United States
#26 of 48 hotels in Glendale
Guests' ChoiceBased on 822 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
8.4
Facilities
7.7
Staff
8.0
Value for money
7.8
Free Wifi
6.9
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End of dialog contentReviewed: April 24, 2025
Williams
United StatesWhen you flush the toilet, it was very noisy
It was quite
Stayed in March 2025
Reviewed: April 22, 2025
Brechting
United StatesThey said I damaged a towel I asked them to show it to me. They could not produce the towel and insisted. I paid $17 for a towel that I could not take with me. It would have been fine if they gave me the towel to take home
Nice and clean
Stayed in April 2025
Reviewed: April 18, 2025
Jennifer
United StatesClose to everything
Stayed in April 2025
Reviewed: April 9, 2025
Alberto
United StatesCleans rooms, tv wasn’t working for first day checked in
Stayed in March 2025
Reviewed: April 5, 2025
Kathleen
United StatesNothing
It is in a great location and very clean
Stayed in March 2025
Reviewed: March 28, 2025
Ronald
United StatesThe upstairs for the room
Nothing
Stayed in March 2025
Reviewed: March 18, 2025
Vicki
United StatesNice and clean the people and just all over pleasant.
They are always very nice and acommnating they are 1 of 2 hotels I stay at. They are located buy many stores and businesses.
Stayed in March 2025
Reviewed: March 11, 2025
Sonya
United StatesBreakfast could of used a little variety Got tired of eating same thing for breakfast. Error in processing my payment ..I was charged twice. Still waiting for some of the refund.
Perfect m location. Close to everything
Stayed in March 2025
Reviewed: March 11, 2025
Sylvia
United StatesRoom needs to be painted and updated. TV kept going out.
Location to our destination was great.Bed was very confortable. Manager and staff was great & helpful.
Stayed in March 2025
Reviewed: March 7, 2025
Joanne
United StatesThe coffee maker in room didn't work, the bed was not comfortable at all and the refrigerator creaked and loudly groaned all night. Otherwise, the hotel was very nice and clean.
Breakfast had minimal options but was tasty.
Stayed in March 2025
Reviewed: March 4, 2025
Edyta
United StatesMy room was directly under the outside stairs, leading to the second floor. On occasion it was some noise at night, but that is OK. Overall, it was a great experience!
The bed was very comfortable. Walls seperating the rooms were pretty soundproof. The staff was very pleasant, helpful and welcoming. Breakfast was great! Pool was wonderful :--)
Stayed in February 2025
Reviewed: February 21, 2025
Monica
United StatesThe pillows were comfy but the bed was a little too firm.
Location was great! And the size of the room was pretty spacious. Laminate floors always a plus!!
Stayed in February 2025
Reviewed: February 20, 2025
Jasmynn
United StatesRoom was fairly tiny for the price. Bathroom was very dirty and still had hair/soap from previous occupants. Hot water didn’t work after asking for it to be fix and tv was broken.
Stayed in February 2025
Reviewed: February 17, 2025
Vicente
United StatesTv was not working, shower was clogged
Everything was close by shopping
Stayed in February 2025
Reviewed: February 10, 2025
Jeffrey
United Statesthe room was clean and comfortable.
The breakfast was not very good. I have never seen bacon so thin. The egg/omelet was dry and tasteless. The coffee creamer next to the coffee machine was bad and turned chunky in the coffee. The orange juice dispenser did not have orange juice in it.
Stayed in February 2025
Reviewed: February 3, 2025
April
United StatesDusty floors, crumbs on couch, looked like you pieced together the wood furniture
Qaint-cute color doors-bed-shower
Stayed in February 2025
Reviewed: January 30, 2025
Henry
United StatesShower set up wrong No private area to change clothes.
Location
Stayed in January 2025
Reviewed: January 27, 2025
Sarah
United StatesThe breakfast choices are ok.
Super clean and quiet.
Stayed in January 2025
Reviewed: January 26, 2025
Moore
United StatesThe king size bed was on an old spring box spring. It was very loud to get in and out of, super noisy.
It was very nice and clean.
Stayed in January 2025
Reviewed: January 25, 2025
Renee
United StatesWhen I first checked in I was told there was a 100 deposit and an 150 deposit if u have an animal. At first hundred dollars because I wasn’t sure if I was gonna have my dog a couple hours later I went and paid the 50 because my dog ended up coming with us. After I was there for about a week one of the ladies came to my door about 1 o’clock telling me that I need to pay $25 a day for my animal. She told me she was charging me For today and yesterday . She let me know that if I do not have the money within an hour that she was going to cancel my reservation and I would have to remove all my stuff from the property.. I let her know that my dog is a surface animal. I have the card and the paperwork to show it to her. She says that they don’t honor that? Because I was at work I had to have my dad come down and pay the money so I did not get kicked out. He spoke to the people in the front office about the service animal and showed them all the legal paperwork that they are not allowed to charge me fees especially not threaten me that if I didn’t have this extra money, I was going to be kicked out. I was checking my bank statements and the night before there was a charge on my card for $25. At Midnigt when I called the front office to ask what that was they told me it was for taxes and fees?? I did not authorize for them to take out any money out of my account. Once my bank statement hit. It said it was authorized pet fee.? About 20 minutes after we got that taken care of. I get another call from the lady in the front office telling me that my deposit had dropped off and I needed another credit card to put on file with another $150 deposit. I told her that I did not receive my deposit back yet and it still shows pending on my account. She said that she didn’t care and if I wanted to stay another night I needed to pay another $150. I had been there for about three weeks and loved the location.
I loved the bed and the location
Stayed in January 2025
Reviewed: January 22, 2025
Ashlin
United StatesThat u can't get the hotel earlier Tham 3pm without being charged.9i
They have alot of new upgrades including the new breakfast from 6am to 9am
Stayed in December 2024
Reviewed: January 21, 2025
Yamasaki
United StatesRoom stayed too hot.
Location
Stayed in January 2025
Reviewed: January 21, 2025
Wu
United StatesSmoking quest from other rooms right outside our dior
Staff was amazing!
Stayed in January 2025
Reviewed: January 17, 2025
James
AustraliaClean, accessible, full kitchen, family friendly and central.
Stayed in January 2025
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