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  5. Reviews of Red Garter Hotel & Casino by Red Lion Hotels

Reviews of Red Garter Hotel & Casino by Red Lion Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1225 W Wendover Rd, West Wendover, 89883, United States

#1 of 2 hotels in West Wendover

Guests' Choice

Review Score

Based on 336 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    7.7

  • Facilities

    6.7

  • Staff

    7.4

  • Value for money

    6.6

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 18, 2024

    4.0
    Never again.
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night

    No breakfast, no coffee, microwave or refrigerator in the room. Fitted sheets did not remain in place. They slip off the corners frequently.

    It was available

    Stayed in September 2024

  • Reviewed: September 18, 2024

    10
    AMAZING! PERFECT! WONDERFUL!!!!!
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 Queen Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I LOVED EVERYTHING!!!!!!! Ther Red Garter by far is the best place to stay!!!!! I can't remember his name but the gentleman that worked in the restaurant the morning of 9/16/24 the slender younger man, absolutely AMAZING!!!!!!! He was the cherry on top of this stay and management needs to know you have a Gem working for you. Thank you!!!!

    Stayed in September 2024

  • Reviewed: September 16, 2024

    9.0
    Excellent value for the stay!
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable rooms and wonderful front desk staff.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    5.0
    I stayed here because it was cost effective.
    • Leisure trip
    • Solo traveler
    • King Room Non Smoking
    • Stayed 2 nights

    Pretty tired looking rooms

    Location was fine

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • 2 Queen Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast

    Stayed in September 2024

  • Reviewed: September 5, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Remotes didn't work. Bathroom door doesn't work. Changed rooms 2 times. No supervisor on duty so didn't get resolved. Wouldn't fix problems because they only had 1 maintenence man for 2 hotels the front desk clerk said. Second room wasn't handicap access so we changed again. Third room was smoking when we asked for non smoking but we were tired of fighting for a good room so just stayed there.

    Location

    Stayed in September 2024

  • Reviewed: August 30, 2024

    9.0
    Have fun
    • Leisure trip
    • Couple
    • 2 Queen Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The tv would not wirk

    Stayed in August 2024

  • Reviewed: August 29, 2024

    9.0
    Best time ever
    • Leisure trip
    • Group
    • King Room Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Everything

    Stayed in August 2024

  • Reviewed: August 24, 2024

    3.0
    Dont stay here!!!
    • Leisure trip
    • Solo traveler
    • Accessible King Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No internet - no tv - door had a big crack between door and door jam. Light and noise came in - no locks on outside doors

    Location and proce

    Stayed in August 2024

  • Reviewed: August 18, 2024

    1.0
    Terrible and I would never stay there again
    • Business trip
    • Solo traveler
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked the room online. It was $129 when I got there there was $50 in taxes and a $100 deposit for a room with no refrigerator, No coffe pot. The room was old and outdated. The restaurant said 24 hrs. I went down in the am to get a. Up of coffe. The sign said please wait to be seated. I didn't see anyone so I walked in. There was an employee sitting In a booth watching something on his phone. When he saw me, he yelled we are closed you have to leave. I said I'm looking for a cup of coffee. He said go to the bar. I went to the bar no one was there. Terribly rude to me.

    Nothing

    Stayed in August 2024

  • Reviewed: August 14, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled. We did not even stay in the room. We did not complain. We wrote it off as our los. But when we noticed they kept our deposit for a room we did not even stay in. We were completely dumb founded. Then they make it impossible to contact them to dispute any matters. I think they had every intentions on just keeping our money. Scam.

    Nothing

    Stayed in August 2024

  • Reviewed: August 14, 2024

    4.0
    Casino hotel in Wendover..... find a better one
    • Leisure trip
    • Solo traveler
    • King Room Non Smoking
    • Stayed 1 night

    No wifi service and they just shrugged it off like it was my problem. No frig, micro or coffee in room

    No breakfast, room comfortable. Staff ok but not real helpful

    Stayed in August 2024

  • Reviewed: August 12, 2024

    1.0
    I will never stay there again
    • Leisure trip
    • Couple
    • Accessible King Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    As soon as we walked in to the casino there was a terrible smell. Our room wasn’t better I don’t know what the smell was but it was overpowering kinda like mildew. The room below us were smoking marijuana and it was walking up to our room. Hotel staff did let us trade rooms so that was a plus.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    10
    9 out 10 this was a good hotel & casino.
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot was dirty.

    The price was good and our room comfortable. I would defiently stay here again.

    Stayed in August 2024

  • Reviewed: August 10, 2024

    4.0
    Did the job but would not go out of my way to stay there
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs cleanung

    Didnt eat breakfast there...

    Stayed in August 2024

  • Reviewed: July 30, 2024

    3.0
    No on-site pool.
    • Leisure trip
    • Group
    • King Room Non Smoking
    • Stayed 1 night

    No on site pool

    When we checked in we asked which way to the pool. The clerk explained that the pool was "off site at their sister property". We were shocked because that is not the description on the website. She did let us cancel and we rebooked at the Nugget, but it was a huge hassle.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    1.0
    The room is nothing like the photos
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    To begin with, we left, the room was dirty, everything was dirty, one pillow was dirty, everything was dark on the ceiling, there was a gap, we didn't even stay, we just paid for nothing.

    Stayed in July 2024

  • Reviewed: July 24, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t get breakfast until 8:00. Traveling and wanted to get on the road . Not much staff around

    Not much

    Stayed in July 2024

  • Reviewed: July 10, 2024

    1.0
    Had I known, we never would have gone to the Red Garter I would give it 1 star, we won't be going ba
    • Leisure trip
    • Family with young children
    • 2 Queen Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were hard and lumpy, no microwave, no fridge, no coffee maker

    We did not eat there

    Stayed in July 2024

  • Reviewed: July 7, 2024

    10
    I love the hotel
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2024

  • Reviewed: July 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Casino isn’t the best.

    The stay was pleasant and the room was clean. I will stay here again

    Stayed in July 2024

  • Reviewed: July 5, 2024

    9.0
    Great
    • Leisure trip
    • Group
    • 2 Queen Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t win

    It was clean and very nice

    Stayed in June 2024

  • Reviewed: July 3, 2024

    5.0
    good for quick overnight stay
    • Leisure trip
    • Group
    • Accessible King Non Smoking
    • Stayed 1 night

    If you wanted to gamble or eat in the same hotel we had to walk to another place, their black jack tables closed at 6pm (off day?, not weekend?, we were there Sunday night) so we walked to the casino next door which wasn't too far. It would of more convenient for us to be at the other hotel, but cheaper at this one.

    This was more than adequate for an overnight stay.

    Stayed in June 2024

  • Reviewed: July 3, 2024

    10
    Recommend
    • Business trip
    • Solo traveler
    • Accessible King Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The drain in the tub wasn't draining as well as it should have been but all in all it was a decent room

    Room looked very nice and seemed to have just been remodeled

    Stayed in June 2024

  • Reviewed: June 26, 2024

    1.0
    Unprofessional and rude
    • Leisure trip
    • Couple
    • King Room Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was rude and careless, t.v didn't work and staff just said sorry sweetheart. Talked to the manager the next morning he said he would refund back $40 due to the inconvenience and I was ok with that but it never happened so now I will be requesting a full refund because it was unprofessional and not a pleasant stay bed sucks it was super noisy no rest at all and our view outside our window was siding really

    Nothing

    Stayed in June 2024

Showing 76 - 100

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