Wish the gym had a universal cable machine.

Beautiful!! Everything was top notch and high end. staff were wonderful! Love the location! Loved having bikes to ride!!

Stayed in April 2025

The location was perfect for our 1 day stay. Within walking distance of all we wanted to do and see. Staff was efficient and friendly and very helpful.

Stayed in March 2025

Limited parking options (at least that we were made aware of) without paying a substantial amount but that may also just be due to the premium location.

The hotel seemed very well cared for and was comfortable to stay in. The coffee shop on the first floor had really good food and coffee though it was pricey. Also liked that we didn't have humidification problems in the room like we have had in other hotels.

Stayed in September 2024

Downtown location. Outdoor pool. Coffee shop and bar.

Stayed in October 2024

Quality of the bar could stand some improvement.

The staff was above and beyond expectations. Everyone was very professional

Stayed in September 2024

I liked the location

Stayed in July 2024

It was nice overall, but did not feel worth the expensive price tag.

Clean, free cold waters in a cooler daily, friendly staff, cafe and restaurant on site

Stayed in June 2024

Nothing! Loved it.

Absolutely loved my stay here, my room was great, I slept really well and it is really well furnished and designed. The check in staff were exceptional at offering me a choice of rooms, I loved the rooftop pool and the lobby is absolutely brilliant. The coffee shop in the lobby is good, great biscuits, though it gets busy! Fab location. Would stay again in a heartbeat.

Stayed in November 2023

Everything was perfect. Nothing that I didn’t likewise…

It was quick and easy and a very good egg sandwich Quaint but limited indoor seating But, in nicer weather there was a patio

Stayed in December 2022

everything

Stayed in August 2022

My room looked over a flat roof with equipment on it and a view of a wall. When asked to move a lady on the front desk was not interested and said what did I expect from a city hotel . Her attitude was extremely poor. The pool on the Saturday was so busy circa 25 people in it drinking so a waste of time

Location and the team in the bar and restaurant

Stayed in June 2024

The breakfast offering was similar to that of a budget hotel. Take out and very poor. We went to the local Hyatt for breakfast which was excellent.

Location

Stayed in June 2024

Not enough food choices

Clean and nice staff. Limited food and our room was too small for what we booked.

Stayed in May 2024

Room had an eclectic set of furnishings. Not contemporary as we expected.

Front desk people were very helpful under the circumstances. There was a major snafu with our reservation and the hotel had overbooked. We had to spend a night in a Courtyard room; much less in quality than the Renaissance.

Stayed in October 2022

We spent over $2700 for 4 days and it was not at all worth the money. They put us in a down graded room the first night because they said the room that we booked was not available and we still paid the same price. The clerk who checked us in couldn't tell us or show why there was another $300 charge and was very nonchalant about it (the original price was $2614.76 and they authorized $2914.76). When they did give us the right room the next day it was so disappointing. The room was small even though they said it was larger (only because of the balcony), there was a chair, not a sofa( mind you my husband and I came for our anniversary), there were 2 very small trash cans and there was no microwave. When I called to the front desk to ask them about this they said there were no microwaves in any of the rooms even though it's advertised with them. They said they would give us a comp breakfast and that was disappointing as well. It was basically a overpriced snack room with a register. They gave us the key card and told us where the elevator was. At no point did we get any info about the wifi and I just ended up using the hotspot on my phone. We weren't given any info about the city and things to do or places to eat so we just yelped it.

This hotel deserves a 2 at best and that's only for cleanliness and location.

Stayed in July 2022

The room wasnt prepared at all. the place was not completely clean at all. It was dusty. The place doesnt have a proper AC. the whole night was in hot condition. the AC never lowered temperature level. does it really worth money? my answer NO. We have been left with no help at the end of the day. I would stay away from this place and find something better.

Stayed in May 2022

Housekeeping was not good, cleaning was not good. Air Conditioning failed the first day and a half. Staff was quick to come and work on it and eventually fixed it. Room pricing continued to escalate from Wed thru Friday. Friday at over $800 was too expensive for this property. Lack of a normal breakfast restaurant was a surprise.

Staff was great, very responsive.

Stayed in May 2022

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023