There was a restaurant, which was good, but expensive. There are no other businesses around, so we had to eat in the restaurant. There was no daily cleaning of the room - none at all during our three days stay, but at my request additional towels were brought. You have to park in the hotel garage, which is $35 a day. The price of the room turned out to be "flexible", the second two nights considerably more expensive than the rate originally quoted.

The best feature was sports club: two swimming pools, multiple exercises machines, membership for the time of stay in the hotel included. I took Aquasize classe, which was very good. Bed was comnfortable and the area quiet.

Stayed in March 2025

The hotel couldn’t find by reservation with Booking.com. But the staff was nice and found us another room for the same price and didn’t charge us for parking

Stayed in December 2024

Cost for parking

We did not have breakfast

Stayed in August 2024

Parking fee is too high

Cleanliness & amenities

Stayed in July 2024

Amenities

Clean, gym was amazing.

Stayed in July 2024

The beds were too small.

The pool was fun for the kids and slides. The gym looked cool wish we could have used it. The staff was very nice and kind and accommodating . The beds were comfy

Stayed in May 2024

Wish there was better parking

The Resturant was ok.,, The waitress was rude!! Had a dog!! She is a service dog!! But my daughter had moved and misplaced her vest and I’d card and note from Dr.? The waitress said our dog could not eat out in the patio??? She had to be fed outside in the front!!!

Stayed in July 2023

N/A

The swimming pools and the fact there were lifeguards in every pool.

Stayed in July 2023

The room interiors are very basic - could use some renovation soon

Loved the pool and the gym was awesome :) Beds are very good Very lovely employees

Stayed in April 2023

No refrig in room 222 It would be nice if there was a Microwave

Stayed in January 2023

Replacement towels are needed more often than every three or four days with 4 people staying in a room

Food was fantastic, gym was top notch! Pool was great.

Stayed in July 2022

The Room needs to be remote

Great gym and pool

Stayed in June 2022

property, pool and kids pool area, brunch and staff!!

Stayed in June 2022

The room was so mistreated, the screws in the shower drain stuck out and would scrape my feet, the shower bar handle was broken, the phone didn't dial as displayed. The staff didn't offer to refill any of the coffee or water bottles, they only refilled it when we asked for the room to be cleaned. If we didn't ask for the room to be cleaned or requested it we didn't get refills on anything. Everyday the coffee and water should be refilled even if the room isn't cleaned. The snack bags weren't offered or even advertised. The bed was so uncomfortable and there was no bellhop or even a cart to bring up our bags. I wanted to extend my stay and I had to jump through hoops just to reserve it. The guest really doesn't seem to be the priority... Most hotels have a front desk that can do just about everything. For the rates you charge the service was mediocre. I basically got the worst room in the hotel. Paying the rate I paid I'd expect a lot more service.

The gym, and the amenities.

Stayed in January 2025

Overpriced for mediocre hotel, uncomfortable beds and pillows, faulty ac/fan. Wouldn’t recommend or stay here again.

Nice gym attached to the hotel

Stayed in October 2024

Nothing. Didn’t like bookings new procedures of cancellation. It used to be easy to reschedule. Rescheduling this trip was easy when talking with the property. Booking was inconvenient!!!

Amazing for family and adulting.

Stayed in September 2024

Loved the breakfast cafe and especially the gym, so many amenities great place to stay for work

Stayed in August 2024

Maybe it needs more variety of food.

Everything, gym, restaurant, pool , my son loves to play basketball and my daughter the pool so it was perfect for us.

Stayed in August 2024

We tried to explain these problems to the front desk. The rude lady named Natali who said she was the manager only replied to us saying if you are not happy, go. We forwarded the issue to Boking.com. And booking tried to reach the hotel a few times. However, Natalie, who said she was the manager, definitely did not answer booking's calls. Due to the problems, I asked for a refund for the remaining days and that we would be leaving the hotel early. However, the manager Natalie said that the money was with Booking.com and that the hotel would definitely not refund me. This is a lie. I know that Booking is still looking into the issue. I would like to thank booking.com for this. By the way, children under the age of 12 are using the spa pool inside, even though it is prohibited. I did not want to take a picture because the child was in the spa pool alone and it would not have been nice. The elevator buttons are as dirty as you can imagine, we even saw food residues on the buttons. Going down (5th floor) or going up was a real pain in a dirty elevator. I love children. I am a mother too, but this hotel is definitely not a good place to relax. My son (14 years old) wanted to play basketball a few times. But there are too many members of the hotel from outside. So even if you stay at the hotel, you can't use the basketball court. Because they rent the basketball court to play tennis. So you paid money but they don't have time for you. Also, the hotel's wifi wasn't working. And since the TV was constantly breaking down, we called room service twice but the result was the same. The TV wasn't working. Only when we were leaving the hotel, the manager, whose name I remember was Vivian, took care of the issue and was very respectful. And he really apologized. And he said he would report the issue. I think Vivian is a great chance for this hotel. I just want to thank Vivian for her interest. If you are thinking of such a bad experience.

I wish I had written it before. However, during the days we stayed at the hotel (July 17th - July 24th), unfortunately, we caught germs from the dirty AC filter in the room and the pool. For this reason, I was sick and trying to recover. Please look at the pictures. I had booked with Booking.com. And I paid in advance. I had booked a room for 1 week. For 4 people. But we ran away from the hotel on the 5th day. This place was listed as a sports and health hotel. I thought it would be clean. But apart from its appearance, it was a really bad hotel. We booked a room for 4 people. After 3 days, we all started coughing. At first, we didn't understand what was happening. Then we saw the AC filter next to the bed. It probably hadn't been changed for at least 1 year. Maybe more. Therefore, we all had an allergic cough. The water flowing from the AC had soaked the carpet next to the bed so badly that the room smelled of damp. My sister and mother got skin fungus from the pool. Because children under the age of 12 swim in the adult pool and the pool is dirty because they pee. Actually, there is a children's pool and it is a rule. But the hotel management does not care. I blurred the background in the picture. Because I did not want to show the children. The fault here is not the children's or the parents'. It is completely the hotel management's fault. There are swimming lanes reserved for adults in the pool. But you cannot swim comfortably because the children jump into the lanes. We reported this but we were going to tell the lifeguard. But the lifeguards are already watching them. They do not do anything. We really had to beg the front desk to change the sheets. Because they do not change them. They changed them on the 4th day but the sheets were stained. They also did not change the pillow cases. They did not even want to clean the room. For this reason, we had to sleep with the trash in the room for 2 days and emptied the trash ourselves.

Stayed in July 2024

Very clean over all room and entire property

Stayed in July 2024

There is no breakfast

Clean

Stayed in June 2024

The staff was amazing and all the services

Stayed in May 2024

Was good 😊

Stayed in November 2023

I did not like the encounter that I had with a member of the gym. She was extremely rude to me.

I had a very unpleasant experience with a member of the gym. She was extremely rude to me.

Stayed in November 2023