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  5. Reviews of Red Roof Inn Petersburg - Fort Lee

Reviews of Red Roof Inn Petersburg - Fort Lee This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12205 S Crater Rd, Building A, Petersburg, VA 23805, United States

#10 of 15 hotels in Petersburg

Guests' Choice

Review Score

Based on 196 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    6.6

  • Facilities

    5.6

  • Staff

    6.7

  • Value for money

    6.3

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2025

    6.0
    my stay
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower didnt work right. The smoke was in a dresser NOT HOOKED UP in all rhe rioms ive been in there were none hooked up. people take them down to smoke in there room WHEN IT SAYS NO SMOKING. The lawn care is very bad.

    At lease the tv worked this time. The bed comfortable.

    Stayed in May 2025

  • Reviewed: April 27, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smoke alarm disconneted, the phone in a drawer not conneted, the tv remote had no batteries. The shower was weak and the soap was old. The tv reception was real bad.

    It was a clean room.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the staff with exception of a second shift he was VERY RUDE! Were ok

    Stayed in March 2025

  • Reviewed: February 16, 2025

    5.0
    Okay
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms need to be more clean, the bathrooms and sink needs to be sure that they are not clogged because room 119 and 120 was clogged and took a while for the water to drain down

    Their was a playground in the back.

    Stayed in February 2025

  • Reviewed: December 2, 2024

    6.0
    Inbetwee/mixed review
    • Business trip
    • Group
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some staff was not friendly at all and could use some hospitality training. Also housekeeping should not bother you before 10:30, but they did.

    Perfect location.

    Stayed in November 2024

  • Reviewed: December 1, 2024

    6.0
    The hotel is well located and has good infrastructure for the price charged. But, need an urgent Deep Clean.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Disability Access/ Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are not clean. They need a good deep clean and routine cleaning.

    The Hotel has a good location and infrastructure

    Stayed in December 2024

  • Reviewed: November 4, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The manager is a liar

    Stayed in November 2024

  • Reviewed: October 5, 2024

    5.0
    Won't stay there again...too expensive for what it was.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to use our phone as a hot spot because the wifi didn't work. The pillows were horrible. The light where the bathroom sink was, didn't work. The outside walkway and trash cans were NASTY!; The breakfast took no effort and the absolute least that could be done.

    The bed was comfortable.

    Stayed in September 2024

  • Reviewed: May 24, 2024

    5.0
    not worth the money
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Bed bugs, rats, no hot water

    Bed comfy

    Stayed in May 2024

  • Reviewed: March 10, 2024

    4.0
    Sucked
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs a serious renovation

    No breakfast,. It was just a bed for the night. Place needs to be updated

    Stayed in March 2024

  • Reviewed: January 15, 2024

    4.0
    Mediocre. Wasn't expecting much.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too many people live here and they get up at 5 in the morning and are super loud. Loud music in the early mornings. Cleanliness was eh.. there was someone's fake eye lashes in the bathroom floor and there wasn't any toilet paper, however the front desk provided it to me upon asking.

    The price and that it is pet friendly. The front desk man was polite as well.

    Stayed in January 2024

  • Reviewed: November 29, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There was weed smoke smell and stale smoke. More air sanitizing and purification would be nice.

    Quiet and staff was very nice

    Stayed in November 2023

  • Reviewed: September 11, 2023

    5.0
    Only advise on a night sleep then get out.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Said on site and on booking that pups were welcomed. Charged $25 extra for second one. Floors were torn up and room is in bad condition.

    It was off freeway and pups could come

    Stayed in September 2023

  • Reviewed: August 17, 2023

    4.0
    Not bad but will look for a different place to stay on my next trip
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nobody at desk upon arrival sat in car for 20 minutes when someone arrived to check us in

    Convenience off Rt

    Stayed in August 2023

  • Reviewed: July 18, 2023

    5.0
    OK- Take your personal protection it could be intimidating if a female alone. No security onsite.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Parking lot was dark and crowded. Persons outside on the rail watching as you entered facility. The fridge door was left open by someone and it leaked water on the floor all night. I dried it up 3x. The TV never came on. The wifi code wasnt available in the room. I watched my tablet. I called the desk and requested assistance; by the time he arrived (reasonable time15 minutes) Iwas in shower so i told him I was ok.

    Rate was wonderful. But there was a family refusing to check in demanding a refund when i arrived.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    6.0
    The stay was okay
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean but smelled

    The location was right off the expressway

    Stayed in July 2023

  • Reviewed: June 12, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was dated. The sofa and love seat matched but were definitely well used! For the price not bad

    Comfortable beds large rooms friendly staff

    Stayed in June 2023

  • Reviewed: April 29, 2023

    5.0
    Not worth the price
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The grounds around the hotel needs to be done over. Hotel looks like a dump from the outside.

    The room. Was clean

    Stayed in April 2023

  • Reviewed: March 21, 2023

    6.0
    Ok for the room only
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    Noise and bad neighborhood for sleep

    No breakfast

    Stayed in March 2023

  • Reviewed: February 25, 2023

    6.0
    The rooms on the bottom are better then the ones on top in the hallway.
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The upstairs hallway smelled bad. The room was good.

    The location

    Stayed in February 2023

  • Reviewed: February 10, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was very dirty .. the fridge looked like a little kid smeared food all over it

    Love Pet friendly and parking right outside my room

    Stayed in January 2023

  • Reviewed: December 5, 2022

    6.0
    perfect for one night stay only
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    looked unfinished refurbished hotel, no security at door entrance to rooms, heating and cooling cover was falling off

    bed was comfortable

    Stayed in December 2022

  • Reviewed: October 21, 2022

    5.0
    I needed a bed for the night and that is what I got. I was glad the bedding and floors were clean.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    There was a new but very dirty hand towel in the bathroom. It was obvious that housekeeping should have seen it and put a clean one out.

    No breakfast available but a 7Elevn was close by.

    Stayed in September 2022

  • Reviewed: June 19, 2022

    5.0
    Fair stay for a fair price.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location is not the best because you just don’t feel very safe due to the surroundings. Also inside the room there is this flooring transition between the bedroom area and bathroom that is a serious trip hazard. Hubby and I almost took headers into the sink if we weren’t very mindful.

    This is your basic Red Roof Inn, pet friendly which is nice and it’s affordable. At this location, there is a h MB so I an restaurant right across the street which is nice.

    Stayed in June 2022

Showing 1 - 25

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