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  5. Reviews of Staybridge Suites Peoria Downtown by IHG

Reviews of Staybridge Suites Peoria Downtown by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

300 West Romeo B Garrett Avenue, Peoria, IL 61605, United States

#34 of 38 hotels in Peoria

Guests' Choice

Review Score

Based on 206 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.4

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2025

    7.0
    Great stay close to concert venue and within walking distance to venue and restaurants.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    The bed in our room was small...seemed to be a full not a queen or king.

    I chose this hotel due to the close proximity to concert venue, Prairie Home Alliance Theater. We walked across the street and up 1 block to enter the venue. It was perfect! Also there are several restaurants within a couple of blocks. We chose the Neon Bison which was nice and had good food and only a block away. Also the room had a full kitchen which was nice to have and a couch. Bathroom was decent.

    Stayed in May 2025

  • Reviewed: March 31, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The snacks you could purchase were expired

    The breakfast was good

    Stayed in March 2025

  • Reviewed: March 31, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We had a lot of fun. We chose this particular hotel because the website said it had a hot tub and a picture of the pool clearly showed a hot tub and pool. We were very disappointed to find the hot tub filled in with cement.

    Stayed in March 2025

  • Reviewed: February 22, 2025

    7.0
    Brief.Breakfast ok
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Small ants in bathroom

    Comfortable bed nice staff

    Stayed in February 2025

  • Reviewed: October 19, 2024

    6.0
    The room was cleaN
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night

    Itr advertised a hot tub. There was no hot tub. It said full breakfast and it wasnt ready on time. The food was unappetizing. We went to eat somewhere else.t

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    It’s worth staying there. We will come again next time.
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    At the time we were there, they are renovating, so we didn’t have space in the lobby, everything was done outside.

    I feel like at home when staying here. Internet is good, room is clean. Beside, there is a kitchen inside the suite. The location is 10 minutes away from Peoria International Airport. No traffic. Check-in time at the airport is very fast.

    Stayed in September 2024

  • Reviewed: August 12, 2024

    7.0
    Comfy, but disorganized
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Common area & breakfast area still torn up, our room wasn’t completed, no rod in closet, had to ask for hangers, but they did give us some.

    When I booked in February I never dreamed their remodel would still be going on in August.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    6.0
    Under renovation
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was under renovation. Booked a two double bedroom with a sofa sleeper. Found a dirty sock and screw from bed frame laying on the floor, and dirty silverware in the drawer upon first inspection of room. Seemed like things housekeeping shouldn't have missed. The hot tub was filled with cement. There was no propane for any of the grills.

    Staff was very accommodating. When I brought the sock and screw to the receptionist, I stated I wasn't pleased with how things were starting out and that I hoped it didn't get worse. The manager offered to upgrade us, and we were able to spend the night in a more suitable room.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    6.0
    Nice place
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was out of service. Under renovation. It will be very nice when it's done. Freezer had spilled ice cream and fridge had old food in it. Housekeeping was done with room upon check in.

    The staff was very helpful. Breakfast had a lot of choices and food was good. Walking distance to the ball park. Amazing outside entertainment area. Definitely will visit again.

    Stayed in June 2024

  • Reviewed: June 30, 2024

    6.0
    It was an alright stay
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Renovations, room had no remote for tv, sink leaked in the bathroom

    Awesome breakfast and location

    Stayed in June 2024

  • Reviewed: May 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Close to event center easy walk

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Convenient to Civic Center.
    • Leisure trip
    • Travelers with friends
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothung

    Close to Civic Center

    Stayed in May 2024

  • Reviewed: April 22, 2024

    7.0
    Would be great without renovations and broken hot tub
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Some advertised facilities were not operational, and renovations could have been easily hidden for a better experience. Hallways were dirty from renovations

    The breakfast was pretty good and Staff were great

    Stayed in April 2024

  • Reviewed: March 19, 2024

    6.0
    Nice and comfortable but disappointing.
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot tub was out of service and being removed, they did not send us any info and still advertised a hot tub online. The person checking us out didn't smile and didn't ask us how our stay was. I feel both are very important. The hot breakfast was very minimal and again the staff never smiled and weren't very friendly.

    It was close to our venue, the beds were very comfortable. The kitchen was very handy.

    Stayed in March 2024

  • Reviewed: February 3, 2024

    8.0
    Very close to civic center so perfect for walking to venue but excited for hotel remodeling to be complete
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Remodeling still going on in other parts of building, stain on sheets, breakfast was mediocre, could hear every noise coming from hallway and neighboring rooms

    Room was updated/remodeled

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio Suite
    • Stayed 1 night

    Renovation was in progress - the stairwells were unfinished, without carpet or lights on the lower floors. It made it very tough to climb the stairs, especially after dark. Hotel had implemented a wristband system for security, which reportedly was managed by the Fire Department, though I only ever saw FD personnel sitting in front of the tv in the breakfast room and my wristband was never checked. One of our towels had some sort of blue ink stain on it, though everything was clean.

    Great location across from the Peoria Civic Center. Property is currently under renovations - our room had recently been renovated. It was clean, bright and had thoughtful touches like interesting art. The bathroom sink had a great light around the mirror. Pool was clean and front desk brought us extra towels when we noted pool towels had run out. Breakfast was good for the price - biscuits and gravy, eggs, + the usual continental breakfast fare like cereal and fruit.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Overall very nice
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was renovation going on early in the morning. Very loud and woke me up.

    Location was nice Staff was friendly

    Stayed in December 2023

  • Reviewed: November 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The place was under construction. And I pat for a one bedroom suite and they put me in a regular suite .it took some argument to get it fix .

    I like the location

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Was very impressed
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Back door was broke

    Didn't have breakfast there

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Very convenient, comfortable, perfect for Civic Center, nice kitchen, friendly staff, nice breakfast
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom and sofa could use some reoair/replacement/deeper cleaning.

    Nice breakfast, friendly staff, close to Civic Center. Nice amenities (fridge, microwave, dishware, towels).

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Furniture in room was old and damaged. The lites near the bed didn't work. My room didn't have lights near the sink/mirror just an overhead light so the bathroom was a little dark. The breakfast buffet had little food left at 7:30 AM

    The evening staff was very friendly and made sure I was happy with my room. First room the fridge wasn't working. Second room the neighbors were Very Loud and slamming doors. The front desk associate apologized and moved me to a floor that had several open rooms. The breakfast was nice but at 7:30 AM there wasn't much food left.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    It was ok
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    If the food was hot and not having a person sleeping there

    The breakfast would have been pleasant if it had been hot. But everything was just lukewarm. And the attendee had just brought the sausage out from the kitchen. And it was still not hot Also there was a person sleeping in the entrance to the dining area as we went in. She stayed there during the entire meal Not pleasant at all

    Stayed in October 2023

  • Reviewed: September 16, 2023

    8.0
    Great staff, but furnishings in desperate need of cleaning and replacement.
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night

    Room facilities were just fair. THe bedding and towels were clean, but the furniture was worn, torn and dirty.

    Kudos to Staff - WIll at Reception provided excellent service. Staff that prepared and served the great free breakfast were very nice.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Relaxing
    • Business trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The housekeepers need to check some of the rooms that hasn’t been use for awhile and go in just to dust them down and also, make sure the get every corner in the bathroom rooms and behind the toilet. Make sure to wipe everything down I mean everything needs to be wipe and dusted clean

    The staff was so nice and pleasant and very respectful the breakfast was so amazing and also the staff that cook the breakfast did an amazing job.

    Stayed in September 2023

Showing 1 - 25

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