The heating in room 211 was a bit loud, but we got used to it after the first night.

The team at the reception is awesome, really friendly and helpful, showed us how the thermostat works, helped us suggesting must see locations.

Stayed in May 2025

The first 2 nights of our stay on the 8th floor had a lot of noise from the loud wind coming through the windows that were closed! and something that sounded like a drill late at night.

The staff was very friendly and I had an amazing view!

Stayed in May 2025

They charged us $150 deposit 5 days before our stay and refunded us 3 days after our checkout. I am sure that booking offers guarantees in case of damages and it is unnecessary to use our deposit as cash flow advance.

The room was nice and the location convenient for direct access to Manhattan. In the street, there is a great place for breakfast (LIC Bagels and Deli).

Stayed in April 2025

Nice room, clean and enough space to stay over a one week. The neighborhood might look odd but other than that very close to the metro and within 20 mins you are on the Times Squere.

Stayed in April 2025

No breakfast available in hotel, not even coffee, not even nearby.

Good location, clean room, nice view. Good restaurants nearby.

Stayed in March 2025

The bed wasn't made

Ease, convience!

Stayed in January 2025

The check in process through website was the only downside

Clean, stylish and comfortable

Stayed in February 2025

Lovely rooms. Good facilities. We liked the self check in and basement facilities. Close to the subway and manhattan. Take outs, restaurants and grocery stores nearby.

Stayed in February 2025

The dresser draw kept opening and the inside of the drawers were dirty.

Bedding, wood floors in room, easy access to supplies, good wifi, view.

Stayed in January 2025

I stayed at this hotel through the Thanksgiving day and the weather was very cold My stay was another example of “booking.com” customer allocation by the hotel. My room door was facing directly open space and this was causing strong whistles as the wind blows. First night I realised that the door was not Being closed completely period I was completely restless and recommend at times during the midnight, because of the whistle sound is caused by the storm and the shaking of the door, which was loose. Next day I told us to reception and they told to send a repair man for the door. And the door was almost repaired when I came back to my room period. But I am sure if I have called this hotel directly or use there native reservation application they would not offer this room to me. They just provided this handicapped room with a lower price over booking com. So I realised this. But overall my stay was nice after the first night.

Central location in the middle of many metro lines so easy roaches to manhattan in seconds.

Stayed in December 2024

Promised rooftop patio overlooking the manhattan skyline was un-usable for the 2 nights I was there, with no notice.

Clean, spacious rooms. Good sized bathroom and shower

Stayed in August 2024

Having to check in by yourself No frills No ice machine

Clean, efficient, work space, luggage lockers , the view , outdoor space , nice flooring (no carpet!)

Stayed in July 2024

You could hear everything that was going on in the hallway, which kept me awake at night, when some of the noisier neighbors didn't really try to keep the noise down.

Stayed in July 2024

I booked a room with a terrace according to the offer, I didn't get it, the terrace (I note with a beautiful view) was shared on the floor. Booking error according to the staff.

Good location, close to metro station.

Stayed in May 2024

Nothing

Great hotel and location

Stayed in March 2024

They did not clean our room during the 10 days we were in.

The hotel is new, the location perfect (conected by metro).

Stayed in February 2024

None

Sonders is in a good location. Close to shops, public transportaion and laundromat. Staff are also very friendly and accomodatiing.

Stayed in January 2024

One of the 2 rooms was really noisy: near the stairs.

Excellent location. Great roof top(s)! Comfortable room downstairs with useful equipment (water, coffee...). Comfortable rooms.

Stayed in August 2023

No soft seating in our room which would have made it better.

The room was comfortable and nice. The tea, coffee and toiletries were all great. There was a good communal area where we could eat.

Stayed in October 2023

2 1/2 blocks to the #7 train to BJK Tennis Center, some on street parking, rooftop 6th and 8th floor seating areas a plus, comfortable room and friendly and helpful staff all make for a great experience.

Stayed in September 2023

No breakfast available. Also our hairdryer was broken and as there is no receptionist it was impossible to get a new one in the evening. Had to go to bed with wet hair.

The location is superb. Close to the metro. Easy to get to times square. The interior is stylish and nice.

Stayed in August 2023

it’s in a very quiet neighborhood. price was high for that location

it has a beautiful rooftop. 10 minutes walking to subway stations. building is very new and modern. free coffee. comfy bed.

Stayed in June 2023

Coffee maker Lack of cutlery and crockery

Security/ concierge Patio areas Comfortable bed

Stayed in May 2023

We really had a great stay and if something negative it would be that there where limited space in the room for our clothes as we are a family of four persons.

The hotel is only one stop with the subway from Manhattan. A couple of minutes walk to the Queensborough Station from the hotel. Clean room and a great roof top terrace where we had breakfast every morning with Manhattan skyline as a view. A small store around the corner with great breakfast sandwiches.

Stayed in April 2023