Nothing

As soon as we arrived, we were made very welcome by the staff, especially June at reception. We were upgraded to a very pleasant suite. The rooms are very spacious for New York and very well soundproofed. The hotel isn't modern, but it's conveniently located between Central Park and Times Square, with a bike station in front of the hotel. We'll be glad to come back.

Stayed in July 2025

This is a very old hotel with outdated management. The internet almost never worked, and if you want stable Wi-Fi for work, you have to pay extra – which is a very strange decision in the 21st century, especially in New York. They even charge for TV channels – something I’ve never seen anywhere in Europe. The room keys kept deactivating. In just one day, we couldn’t get into our room three times. ⚠️ Important: they do not provide a proper invoice. I requested it multiple times and still haven’t received one.

excellent location – everything was within walking distance: shops, restaurants. It was very easy to explore the area and get around without needing a car.

Stayed in June 2025

The hotel was lovely, the staff super friendly and the room was really big - we were very surprised. The location was great, super walkable to central park, the subway etc.

Stayed in June 2025

Not all front desk staff was knowledgeable of what the hotel offered.

The location was excellent. Close to so many iconic locations and easy to find. Also the food was wonderful! The staff was extremely helpful with a special shout out to the doorman and to the concierge Daniel.

Stayed in July 2025

The smell of weed in the corridors. The breakfast package was not worth the additional price because the menu is limited. We stayed for 11-nights, would have been good for just 3-4 times.

The room size was what was seen in the pictures, very spacious. There are minimal options at the restaurant but many local options. The smell of weed was strong in the corridors. A very tiny exercise room with minimal equipment.

Stayed in April 2025

Air condition was noisy and looked dated.

Pleasant feeling overall, good size room, good wait times at elevators, polite and efficient staff, great breakfast and meals, comfortable bed, nice lobby areas and bar, great location.

Stayed in May 2025

I didn't like that we couldn't stay longer

Amazing staff... been coming here for years... great location

Stayed in June 2025

The hotel was a little worn but clean. The lounge and food should be skipped.

The staff at the front desk, concierge and the door were very friendly and welcoming.

Stayed in June 2025

The air conditioner in the room sounded like a MAC truck. Really interfered with sleeping. They ‘made a mistake’ with monies held on our card and not quite ever so politely said it would of course be released and we should receive it in a month!!! Mmmmm certainly hope so!

Room size was good. Housekeeping was exceptional especially norsy(?). Bathroom facilities good

Stayed in June 2025

We loved staying here! Beautiful building, wonderful staff in a great location. Beautiful, clean, comfortable quiet room, which is rather exceptional considering it is right in the center of busy midtown. Would definitely recommend!

Stayed in June 2025

very spacious and comfortable room. Hotel location very good for our plans in NYC

Stayed in June 2025

Room can use an update and when we checked in, the bathroom wasn't completely cleaned.

Location was great and conveniently located to subways, Time Square, Fifth Avenue. Room was spacious and comfortable.

Stayed in June 2025

Great big rooms, with an antique flavor, but very comfy. Room size is hard to find in the area and a bath tub!

Stayed in May 2025

It is rare that I would say I liked everything however, I liked everything.

The Italian ambiance and cordial staff. I look forward to my next stay.

Stayed in May 2025

The hotel is dated & some features of the room were in need of fixing or updating. But it would not stop us returning. We loved our stay at The Michelangelo.

Excellent location. Rooms were big by NY standards & very comfortable. The staff are the stand out feature of thos hotel. Everyone we dealt with was helpful & friendly.

Stayed in June 2025

There is nothing not to like!

Even though it was central, the hotel was quiet which is paramount. The hotel was relaxed, very clean with helpful staff. If I requested anything it was brought to my room within 5 minutes. There are no tea/coffee making facilities in the room, however when I asked if there was a coffee machine I could have, one was sent to my room within 10 minutes at no extra cost. I must mention Kendrick on reception, super friendly/helpful and what a smile! Also our doorman Teodoro, he was the first person we encountered on arrival, so friendly/helpful, they are a real credit to the Michelangelo!

Stayed in May 2025

Rooms need renovation

Location is just perfect.

Stayed in May 2025

We had a very, very good deal - otherwise it would have been way too expensive. It’s a gorgeous hotel at a great location

Stayed in May 2025

The property was a little worn. The carpets in our room and hallways were stained and worn. The Bellman was a little sneaky acting as if he had called the cab, taking the tip when in fact he had not done it. The doorman called the cab and we tipped again. Pretty minor things overall.

Excellent Location and helpful and friendly front desk and cleaning staff. Very comfortable beds and quiet rooms. The front desk was very nice.

Stayed in May 2025

Our first stay at the Michelangelo Hotel and we were mightily impressed. The cleaning personnel were the most accommodating and friendly people we’ve ever encountered in a midtown hotel. The lobby was peaceful with only short waits at the front desk. The location for shopping, walking, theaters and Times Square rate at the top! We were cancelled at our go-to hotel due to renovations - but we now have a new go-to. Thank you Michelangelo Hotel!

Stayed in May 2025

my only suggestion would be (for being an half Italian hotel) to improve the price of the coffees served in the lounge bar, an espresso macchiato cannot cost 8usd like a latte macchiato where you have 20 times as much milk 😊

The key selling point of this hotel in my view is the atmosphere of relaxation you feel once in your room, which, after a long day sightseeing in the caos of New York is very important. The rooms are very big, the decor is a bit old fashioned but cosy and in good state, bed very big and comfortable, same goes for the bathroom. There are no real views, at least our bedrooms didn't have one. The carpet in the room is very thick and soft. The staff is all very friendly, I had a very nice chat with the door man, which is soooo NYC

Stayed in May 2025

Gym was a bit poor - needs at least a leg machine and less cardio machines

Always there to clean the rooms

Stayed in May 2025

There is absolutely nothing to dislike.

The Elegance, Room Space, Location and Outstanding Staff.

Stayed in May 2025

Nothing.

Hotel staff were very friendly and accommodating. As Brits, we like to have a kettle in our room, and one was provided within minutes of asking. The room was quiet, a good size and smartly furnished. The bed was exceptionally comfortable. Checking out and the hailing of a taxi all went very smoothly. Highly recommended.

Stayed in April 2025