Skip to main content
  1. Hotel reviews homepage
  2. US hotel reviews
  3. New York State hotel reviews
  4. Albany hotel reviews
  5. Reviews of TownePlace Suites by Marriott Albany Downtown/Medical Center

Reviews of TownePlace Suites by Marriott Albany Downtown/Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

22 Holland Avenue, Albany, NY 12209, United States

#26 of 49 hotels in Albany

Guests' Choice

Review Score

Based on 134 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very little selection at breakfast

    Cassie at reception was amazing

    Stayed in April 2025

  • Reviewed: April 7, 2025

    8.0
    Family of four; fun pool, good food, couple broken lights.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much in walking distance, but good location for a quick trip downtown. Bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7). Some lights didn't work, glass on a mirrored closet door was cracked, and the TVs were real funny with the remotes trying to operate 2 menus with the same button at the same time. Room was a little musty, But, The breakfast was excellent, water was hot, plenty of dishes and storage in the kitchen. Breakfast provided was a great spread. The parling lot is secured, and overall we had a great time here.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    7.0
    Decent trip , friendly staff and overall good stay
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were terrible.

    Breakfast and the set up of the room

    Stayed in April 2025

  • Reviewed: March 1, 2025

    9.0
    Cold as hell in Albany. I left a shirt at home but Casey to the rescue helping a pinch!
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Casey the manager, amazing!

    Stayed in February 2025

  • Reviewed: September 5, 2024

    8.0
    Easy to go everywhere
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location good

    Stayed in August 2024

  • Reviewed: August 31, 2024

    7.0
    It isn’t a long stay vacation but perfect if you are on your way somewhere else & need a clean, safe, friendly place
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good value

    Stayed in August 2024

  • Reviewed: August 1, 2024

    8.0
    Everything was fine
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 4 nights

    There was only a weird smell in the room, apart from that, the rest was just fine.

    The staff at the reception helped us a lot with all of our questions. Breakfast was fine and the room was quite comfortable.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Most of the things was good except the swimming pool.Dirty water.

    Stayed in July 2024

  • Reviewed: July 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Room

    Stayed in June 2024

  • Reviewed: July 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the room was very spacious and exactly as pictured.

    Stayed in June 2024

  • Reviewed: July 22, 2024

    8.0
    Very Good
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was basic, room too small for the number of families looking to eat.

    The location is near Albany medical campus. They offer good size rooms in a clean , safe area.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    8.0
    Not satisfied
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like customer service on the second day. I couldn't get through to the receptionist after several attempts and I finally got through I requested an ironing board that I never received until the next day. She stated she was checking in another guest and didn't know how long it would take. Breakfast on Sunday was horrible. Very unorganized. No hot water for the oatmeal, the waffle mix was too thin, no orange juice or eggs.

    I liked the location. It was close to where our activities were.

    Stayed in June 2024

  • Reviewed: June 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was an unfortunate time to visit as the hotel was under new management and even though they were helpful always it was a problem with organisation. Breakfast was not organised well and basic items were not replenished when they had run out.

    Good location to walk around the area. Room comfortable.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    6.0
    The hotel is decent. It’s a bit dated with loud AC wall units rattling once turned on.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com

    Very friendly and helpful front desk staff

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Comfortable large room
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Seems pricey for the age and facilities, and a little far (on foot) from the centre of town

    Big room, everything worked.

    Stayed in May 2024

  • Reviewed: April 11, 2024

    8.0
    I definitely would stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Overall stay was good, expectations of a Marriott Owned property were not met. A few minor maintenance concerns were unexpected. Hot tub jets were not working, cable on one of the tvs was not working, transition point at carpet and flooring was loose and caused a tripping hazard. Refrigerator was unbalanced and very loud and then also room was not furnished with extra linens / bedding for the pull out sofa. All though these things were inconvenient the staff was apologetic and helped make our stay comfortable and restful. The staff was friendly and understanding. Breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Not bad for the price and close to everything.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    My son was supposed to use the sofa bed but the mattress was stained and should probably be replaced. He ended up sleeping in the bed with me. The kitchen was ok, but there were some leftover crumbs, I guess from whoever stayed there before us, that were not cleaned up. The hotel is a little outdated. Not bad, but I am used to staying at more modern hotels where you swipe your card, etc. This one still uses the old-school cards you have to insert into the slot. You can tell they tried to upgrade a few things like the floors, but overall it still has a 90s look to it.

    Overall it was a nice room. The bed was comfortable. Bathroom was clean. The pool area was nice. The gym was very clean. The staff was super friendly and cheerful. The guys doing the breakfast the two days I stayed were the best! I never saw anyone being grumpy or causing drama, even when my son made a mess by accident. Full size fridge in the room was a definite plus. Restaurants were a 5 minute drive away, McDonalds and Walgreens across the street, and the museum was about another 5 minutes away.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Was happy with this hotel for my stay.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    A few nights was woken up by individual being very long in hallway in the middle of the night and one night was woken up by children jump on the bed and hitting the walls. Calledfront desk and was taken care of immediately. Thank you

    Made breakfast in my room. Breakfast smelled wonderful when walked through lobby. Felt very safe with location and parking lot. Very confinient for going to hospital daily.

    Stayed in February 2024

  • Reviewed: November 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I found bed bug made the lady aware of it she did not move my room nor did she ask if I wanted to be moved I had to change my towels out myself I was not please about that and as a housekeeper myself things like that a quest should not even have to touch people stay at a hotel to have a little break not to do a job that should have been done

    Easy check in

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Facility very clean family friendly and pleasant.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Key card never worked for parking area, always had to hit the help button

    Room was large and clean

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    disappointing
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    there were a lot of children in the pool from 5pm till10pm screaming and making a lot of noiase and when they left the pool area they were running arround the hotel till late and sadly for us were above us so the banging and loud noise continued late. due to the number of children in the pool area for so long we were unable to use the facilities. the breakfast again should have been good but for the children having most of it nad returnign quite a few times nad using up the produce.

    the room was amazing and the facilities great

    Stayed in October 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Floor behind toilet would leak every time you flushed it.

    The space was tremendous

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent, rooms were great

    Stayed in August 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: