22 Holland Avenue, Albany, NY 12209, United States
#26 of 49 hotels in Albany
Guests' ChoiceBased on 134 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.1
Facilities
7.7
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: April 18, 2025
Mary
IrelandVery little selection at breakfast
Cassie at reception was amazing
Stayed in April 2025
Reviewed: April 7, 2025
Tyler
United StatesNot much in walking distance, but good location for a quick trip downtown. Bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7). Some lights didn't work, glass on a mirrored closet door was cracked, and the TVs were real funny with the remotes trying to operate 2 menus with the same button at the same time. Room was a little musty, But, The breakfast was excellent, water was hot, plenty of dishes and storage in the kitchen. Breakfast provided was a great spread. The parling lot is secured, and overall we had a great time here.
Stayed in April 2025
Reviewed: April 4, 2025
Harron
United StatesThe pillows were terrible.
Breakfast and the set up of the room
Stayed in April 2025
Reviewed: March 1, 2025
Jerri
United StatesN/A
Casey the manager, amazing!
Stayed in February 2025
Reviewed: September 5, 2024
Fernando
United StatesLocation good
Stayed in August 2024
Reviewed: August 31, 2024
Russell
CanadaGood value
Stayed in August 2024
Reviewed: August 1, 2024
Konstantinos
FranceThere was only a weird smell in the room, apart from that, the rest was just fine.
The staff at the reception helped us a lot with all of our questions. Breakfast was fine and the room was quite comfortable.
Stayed in July 2024
Reviewed: July 29, 2024
Asma
United StatesMost of the things was good except the swimming pool.Dirty water.
Stayed in July 2024
Reviewed: July 27, 2024
D
United StatesBreakfast
Room
Stayed in June 2024
Reviewed: July 23, 2024
Brown
United Statesthe room was very spacious and exactly as pictured.
Stayed in June 2024
Reviewed: July 22, 2024
Charles
United StatesBreakfast was basic, room too small for the number of families looking to eat.
The location is near Albany medical campus. They offer good size rooms in a clean , safe area.
Stayed in July 2024
Reviewed: July 1, 2024
Shana
United StatesI didn't like customer service on the second day. I couldn't get through to the receptionist after several attempts and I finally got through I requested an ironing board that I never received until the next day. She stated she was checking in another guest and didn't know how long it would take. Breakfast on Sunday was horrible. Very unorganized. No hot water for the oatmeal, the waffle mix was too thin, no orange juice or eggs.
I liked the location. It was close to where our activities were.
Stayed in June 2024
Reviewed: June 15, 2024
Kris
AustraliaIt was an unfortunate time to visit as the hotel was under new management and even though they were helpful always it was a problem with organisation. Breakfast was not organised well and basic items were not replenished when they had run out.
Good location to walk around the area. Room comfortable.
Stayed in May 2024
Reviewed: May 31, 2024
Domingo
United StatesBooking.com
Very friendly and helpful front desk staff
Stayed in May 2024
Reviewed: May 6, 2024
Steve
AustraliaSeems pricey for the age and facilities, and a little far (on foot) from the centre of town
Big room, everything worked.
Stayed in May 2024
Reviewed: April 11, 2024
Diane
United StatesOverall stay was good, expectations of a Marriott Owned property were not met. A few minor maintenance concerns were unexpected. Hot tub jets were not working, cable on one of the tvs was not working, transition point at carpet and flooring was loose and caused a tripping hazard. Refrigerator was unbalanced and very loud and then also room was not furnished with extra linens / bedding for the pull out sofa. All though these things were inconvenient the staff was apologetic and helped make our stay comfortable and restful. The staff was friendly and understanding. Breakfast was good, kitchen staff was overwhelmed by the amount of people coming through the facility.
Stayed in April 2024
Reviewed: April 1, 2024
Marielba
United StatesMy son was supposed to use the sofa bed but the mattress was stained and should probably be replaced. He ended up sleeping in the bed with me. The kitchen was ok, but there were some leftover crumbs, I guess from whoever stayed there before us, that were not cleaned up. The hotel is a little outdated. Not bad, but I am used to staying at more modern hotels where you swipe your card, etc. This one still uses the old-school cards you have to insert into the slot. You can tell they tried to upgrade a few things like the floors, but overall it still has a 90s look to it.
Overall it was a nice room. The bed was comfortable. Bathroom was clean. The pool area was nice. The gym was very clean. The staff was super friendly and cheerful. The guys doing the breakfast the two days I stayed were the best! I never saw anyone being grumpy or causing drama, even when my son made a mess by accident. Full size fridge in the room was a definite plus. Restaurants were a 5 minute drive away, McDonalds and Walgreens across the street, and the museum was about another 5 minutes away.
Stayed in March 2024
Reviewed: March 19, 2024
Paul
United StatesA few nights was woken up by individual being very long in hallway in the middle of the night and one night was woken up by children jump on the bed and hitting the walls. Calledfront desk and was taken care of immediately. Thank you
Made breakfast in my room. Breakfast smelled wonderful when walked through lobby. Felt very safe with location and parking lot. Very confinient for going to hospital daily.
Stayed in February 2024
Reviewed: November 26, 2023
Diamonisha
United StatesI found bed bug made the lady aware of it she did not move my room nor did she ask if I wanted to be moved I had to change my towels out myself I was not please about that and as a housekeeper myself things like that a quest should not even have to touch people stay at a hotel to have a little break not to do a job that should have been done
Easy check in
Stayed in November 2023
Reviewed: November 14, 2023
James
USFacility very clean family friendly and pleasant.
Stayed in October 2023
Reviewed: October 3, 2023
Myers
United StatesKey card never worked for parking area, always had to hit the help button
Room was large and clean
Stayed in October 2023
Reviewed: October 1, 2023
Gail
United Kingdomthere were a lot of children in the pool from 5pm till10pm screaming and making a lot of noiase and when they left the pool area they were running arround the hotel till late and sadly for us were above us so the banging and loud noise continued late. due to the number of children in the pool area for so long we were unable to use the facilities. the breakfast again should have been good but for the children having most of it nad returnign quite a few times nad using up the produce.
the room was amazing and the facilities great
Stayed in October 2023
Reviewed: August 29, 2023
Marcel
United StatesFloor behind toilet would leak every time you flushed it.
The space was tremendous
Stayed in August 2023
Reviewed: August 12, 2023
Regina
United StatesExcellent, rooms were great
Stayed in August 2023
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