1313 LaCrosse Street, Rapid City, SD 57701, United States
#6 of 6 B&Bs and inns in Rapid City
Guests' ChoiceBased on 88 hotel reviews
4.9Cleanliness
5.6
Comfort
5.7
Location
6.0
Facilities
5.4
Staff
6.5
Value for money
5.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 27, 2024
Micah
United StatesUncomfortable beds.
The price of the room was good.
Stayed in October 2024
Reviewed: September 20, 2024
Christine
United StatesThe room was not very clean, bed was fine but floor had not been vacuumed in the area, was still food particles along dresser and when shut the bathroom door could tell from the dust behind door floor had not been cleaned for sometime. We stayed 4 nights and stairs going up from office was very dirty and had not been cleaned the entire time there. Wish I would have taken photos to send.
It was fairly decent price
Stayed in September 2024
Reviewed: August 17, 2024
Ashley
United StatesVictoria. She breeds more training on policies
Neal was amazing and attempted to correct everything we experienced with Victoria. He offered to help with luggage and were super friendly.
Stayed in August 2024
Reviewed: August 15, 2024
Jeff
United StatesThe person I went with got bug bites all over left arm in bed stayed 4 nights got more every day
Stayed in August 2024
Reviewed: June 3, 2024
Amanda
United StatesWent through 3 rooms before we got a room that was clean and didn't have a water leak. Pictures weren't quite what we got. Tv wasn't working right, motel is run down and needs a lot of work
Staff were accommodating
Stayed in June 2024
Reviewed: March 11, 2024
Becky
United StatesKinda loud never saw staff after Ichecked in!
There were kids running up and down the hallways at all times and a dog barking but other than that it was ok! There was never a person behind the front desk!
Stayed in March 2024
Reviewed: January 31, 2023
Wendy
United StatesSame reason as above was the most important. Not enough toilet paper for a 3 night stay. Caulking around the bathtub is poor and paint all over the bathroom trim, which is not a big deal, but is just a poor look and makes the place look seedy. However, it was clean.
There was no breakfast available, even though it was advertised as having breakfast. Covid is not a valid excuse anymore, as the other hotels were serving breakfast. The coffee machine broke down, so we didn’t even have that. Breakfast available is part of the reason we booked at this hotel.
Stayed in January 2023
Reviewed: August 28, 2022
George
United StatesRoom was somewhat handicap accessible. Had a shower chair, but not assist bars. Noway a person in a wheel chair could take a shower. No wand in the shower.
Breakfast was fine.
Stayed in August 2022
Reviewed: April 2, 2025
Alyssa
United StatesCheck-in time was at 3pm. When I went to check-in, the front desk associate wasn’t even in the building. I’m assuming another employee or trainee who wasn’t able to login to the computer at the time, (didn’t have credentials to check in guest) stated that the guy “went to go pick up a child or family member really quick and would be back in 20 minutes”. I gave him almost an hour just to be sure he was actually there when I showed up the second time. When I arrived, I asked if they needed the booking number from the app. He said no, just your name. After my ID was verified, they then asked me how I’ll be paying for the $150 deposit for “incidentals”. I then stated that I’ve already paid for the room, and the only reason (stating non-refundable) is because I was confident that there was no “incidental deposit required”. I have looked up numerous hotels on the booking.com app and have read every single “policy” or “information about the hotels” that I was potentially looking for that SPECIFICALLY didn’t state they had a deposit required. As 98% of the hotels listed, somewhere somehow they CLEARLY stated if there was a deposit required and how much it was. I told the guy at the front desk that I was never made aware of that, and that Roadway Inn was the only one who didn’t have the requirement of a deposit stated in anything, not the app, not the website, not even their own website! He then started to tell me that the app I used is “just a 3rd party app, we have people break stuff, steal towels all the time, and trash the rooms, the 3rd party app doesn’t send us money to clean or replace anything.. just barely gives us enough for the room” and proceeded to go on about how the local people in the town basically ruined that for everyone. Because once they started asking for it, they got less people staying there”. He said they take cash, credit or debit. Then said most people pay with a credit card, and we don’t charge it, we just authorize it”.
Stayed in April 2025
Reviewed: March 27, 2025
Dubray
United StatesIt's dirty, ghetto, rundown, & outdated. Plus our shower water ran cold the night of our stay & the morning we checked out.
The staff are friendly & welcoming, they worked with me the deposit amount & payment method.
Stayed in March 2025
Reviewed: March 17, 2025
Tyler
United StatesThe bed room was dirty the current was broken the coffee maker had mold and there was a razer blade found on the floor and the whole place smelt like cigarettes
Stayed in March 2025
Reviewed: January 31, 2025
Shawn
United StatesDirty bedding carpeting is loose on the floor almost fell. Heater was broke filter light was flashing smelt very bad. Found cockroaches on the night stand in the morning. We got our stuff together and got the heck out of there. Went to the front desk and the manager stated we spray every month 🤢🤮. Will never stay at this place again. Then they charge you $150 for damage deposit like really clean up the damn motel then maybe you can charge the deposit. This is a complete joke. I canceled my next two nights with them and will be going to somewhere that looks clean and cozy. Oh don’t try go go there late you end up standing outside with your luggage until the worker wakes up and come to the front door. Never again this is a no star motel in my books.
Nothing
Stayed in January 2025
Reviewed: December 30, 2024
Paul
United StatesLack of handicapped rooms.
The staff were very friendly and helpful. They could use a few more handicapped rooms but the facility was clean and functional. What made it exceed was the staff. They were absolutely fantastic.
Stayed in December 2024
Reviewed: December 22, 2024
Schellie
United StatesThis hotel property is rundown and badly in need of maintenance. Bathroom sink would barely drain. Toilet would not stop running. (I turned it off at the supply valve myself). Hallway lighting in need of repairs.
Stayed in December 2024
Reviewed: October 27, 2024
Darrell
United StatesEverything!
Stayed in October 2024
Reviewed: October 1, 2024
Victoria
United StatesA lot of people just hanging out in parking lot. Didn’t feel safe. The room did no look as if it had been cleaned. Stains on bedspread and the carpet was very dirty with spilled liquids.
It was close to WalMart
Stayed in September 2024
Reviewed: August 19, 2024
Sergio
United StatesThe Crackheads up all night making noise and no working hot water either. Never again!
Nothing. Never stay here again. Rather stay in my car. Filthy and nothing but zombie up all night get no sleep in this place.
Stayed in August 2024
Reviewed: August 14, 2024
Gustavo
United StatesThe rooms smelled really bad. The hotel is in a sketchy location in town.
Stayed in August 2024
Reviewed: June 23, 2024
Nicole
United StatesThe lobby and room were disgusting. This was the nastiest hotel I’ve ever stayed at, the microwave looked like it hadn’t ever been cleaned, there was hair all over the bathroom, the toilet needed cleaned badly, the carpet hadn’t been vacuumed in who know how long… After entering into our room I began crying and we left to stay elsewhere.
Stayed in May 2024
Reviewed: June 17, 2024
Benavides
United StatesPrice.
It was Very overpriced
Stayed in May 2024
Reviewed: May 20, 2024
Darrek
United StatesAnything
This place sucks
Stayed in May 2024
Reviewed: April 23, 2024
Robert
United StatesFees were not upfront
No mention of $150 deposit at time of booking and no refund at this time.
Stayed in April 2024
Reviewed: April 5, 2024
Kasee
United StatesOnly interior corridors
Quiet
Stayed in March 2024
Reviewed: March 30, 2024
Christa
United StatesThey ripped me off for 5 says of my paid for stay
was thrown out of hotel for having a friend i was going out with take a shower in my room thar was originally booked for 2 but was only occupied by myself. No refund for the extra 5 days of my paid for stay very shady business.
Stayed in March 2024
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