Experience world-class service at Barceló Maya Palace - All Inclusive

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay. On-site at the Barcelo Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area. The Maya Palace also features several on-site tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 79 km away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Barceló Hotels & Resorts
Hotel chain/brand
Barceló Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
2 double beds
or
1 large double bed
Bedroom :
2 double beds
Living room:
1 sofa bed
Bedroom :
3 single beds
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
8.7
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
8.5
Free WiFi
7.3
Low score for Xpu Ha
Select topics to read reviews:

See what guests loved the most:

  • Martin
    United Kingdom United Kingdom
    Everything catered for - no need to leave the complex
  • Michelle
    Canada Canada
    Service was great, food at buffet and restaurants were all delicious. Lots of chairs at the pool and ocean
  • Kelly
    South Korea South Korea
    This was our first time at an all inclusive resort and it definitely didn't disappoint. The staff were amazing, the facilities were fantastic (awesome if you're travelling with kids) and the food was delicious (and plentiful!). I'd love to return...

Property surroundings

Restaurants
6 restaurants on site

  • Rodizio
    • Cuisine
      Brazilian
  • Caribe
    • Cuisine
      Seafood
  • Brasserie
    • Cuisine
      French
  • La Hacienda
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • Coral Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
  • Mirador
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Resort facilities of Barceló Maya Palace - All Inclusive
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • 6 restaurants
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Alarm clock
  • Dressing room
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkelling
  • Windsurfing
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Laptop safe
  • Chapel/shrine
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
Wellness
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Barceló Maya Palace - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Barceló Maya Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur an additional charge.

The maximum amount for any cash payment is $1,500.

If a reservation is made with 11 rooms or more, the property may contact guests to request payment within 72 hours to guarantee the reservation.

If you are traveling with children under 12 years of age, you must select a specific rate that includes children to ensure that the correct amount is paid, all children pay.

Children between 2 and 17 years old must pay a supplement at the reception upon arrival if they are not included in the rate of your reservation.

Guests are required to show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Barceló Maya Palace - All Inclusive

  • Guests staying at Barceló Maya Palace - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

    Breakfast option(s) include:

    • Buffet

  • Barceló Maya Palace - All Inclusive has 6 restaurants:

    • La Hacienda
    • Rodizio
    • Coral Grill
    • Brasserie
    • Mirador
    • Caribe

  • Barceló Maya Palace - All Inclusive is 2.4 miles from the centre of Xpu Ha. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Barceló Maya Palace - All Inclusive is from 15:00, and check-out is until 12:00.

  • Yes, Barceló Maya Palace - All Inclusive is popular with guests booking family stays.

  • Barceló Maya Palace - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Table tennis
    • Tennis court
    • Windsurfing
    • Golf course (within 3 km)
    • Solarium
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Private beach area
    • Beauty Services
    • Fitness
    • Themed dinner nights
    • Spa/wellness packages
    • Live music/performance
    • Entertainment staff
    • Tennis equipment
    • Spa facilities
    • Body treatments
    • Fitness classes
    • Live sport events (broadcast)
    • Spa lounge/relaxation area
    • Facial treatments
    • Yoga classes
    • Beach
    • Steam room
    • Swimming Pool

  • The prices at Barceló Maya Palace - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Barceló Maya Palace - All Inclusive include:

    • Suite
    • Double