Reviews of Golden Sands Boutique Hotel-Dubai Creek This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Banyas Street, Dubai, United Arab Emirates
#30 of 713 hotels in Dubai
Guests' ChoiceReview Score
Based on 2780 hotel reviews
9.2Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
8.9
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Facilities
9.2
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Staff
9.6
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Value for money
8.9
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Free WiFi
9.1
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Reviewed: April 30, 2024
Faisle
Pakistan3 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
no care restaurant if you are late for breakfast
hospatality
Stayed in April 2024
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Reviewed: April 30, 2024
Abdullah
Saudi Arabia5 Reviews10“إقامة را ئعة”- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 8 nights
- • Submitted from a mobile device
لاشي
إقامة را ئعة
Stayed in April 2024
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Reviewed: April 29, 2024
Neno_farneno
Saudi Arabia45 Reviews46 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Premier Waterfront
- • Stayed 3 nights
- • Submitted from a mobile device
The bed mattress needs to be upgraded to a more comfortable option, since this hotel is graded as a five-star hotel. Also, I didn't like the mid day call from the reception asking, a not well justified questions that seem to be aimless. They just disrupted my sleep and I woke up groggy and lightheaded. Also, the hotel should either trust their customers of being sincere about their promise to pay or just request for a block amount from the credit card, instead of calling to either come to the front desk to pay or calling again to ask for someone with the money machine to come and finalize the payment. This also distrusted my sleep routine and left me groggy with a clouded mind. If not for these, I would have given the 10 as I did in the previous visit.
This is the best hotel to feel the true autehentic vibes of the city of Dubai. The location is well served with all your needs within walking distance. The view is true and magnificent, with so many details on the horizon, unlike the concrete jungle at Shaikh Zayed road. This hotel is family friendly, were the overall experience and scenery within the hotel are modest. As well no alcohol is to be found in the fridge, which is a huge plus
Stayed in April 2024
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Reviewed: April 29, 2024
Esmaeil
United Arab Emirates21 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to be mentioned
Staff were very helpful, especially Kristina and Su. Breakfast was up to the expectations. Location of the hotel is excellent.
Stayed in April 2024
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Reviewed: April 28, 2024
Jan
Czech Republic16 Reviews10Exceptional- • Leisure trip
- • Couple
- • Premier Waterfront
- • Stayed 1 night
- • Submitted from a mobile device
Amazing view, very helpful staff Aicha, we recommend the hotel!
Stayed in April 2024
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Reviewed: April 28, 2024
Shaimaa
Kuwait29 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Transport doesn't pass by the hotel. You need to request in advance and staff will cooperate with that. Anyways, it shouldn't take more than 10 minutes. I wish they change the red carpet at the lobby, so irritating and doesn't match the decoration. The beauty salon in the hotel only has male staff so I couldn't manage to do my hair in the hotel. I booked nonrefundable by booking.com and when we had death in the family, they never cooperated at all regarding refund but after negotiation with booking.com they accepted to change dates of stay.
Staff specially Asians. SUJIT is so cooperatiove, professional and friendly. Comfort. Safety. View. Welcoming drink! So delicious. Breakfast. Facilities. Room. All in all, real 5 stars experience.
Stayed in April 2024
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Reviewed: April 28, 2024
Torolv
Norway13 Reviews10“This place is a hidden pearl!”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Everything!
Stayed in April 2024
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Reviewed: April 26, 2024
Al-hassan
France1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
Staff were helpful and kind
Stayed in April 2024
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Reviewed: April 26, 2024
Waseem
United Kingdom8 Reviews1 helpful vote10“Great staff, nice hotel and a pleasant experience.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
Staff were exceptional, coconut drink offered was very nice and the room was convenient.
The staff, especially Aicha, were exceptional and offered us drinks at reception and an extended check-out time which was really helpful as I had a couple of critical calls. All the staff were really pleasant and very helpful which is rare to find.
Stayed in April 2024
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Reviewed: April 26, 2024
Emilia
Romania23 Reviews30 helpful votes10“Wonderful accommodation!”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Our stay was absolutely wonderful, everything from the excellent conditions, to the very nice and hospitable staff (especially Aicha at the reception), and the simply delicious food was perfect. The maximum rating we can give is 10 stars, but if possible we would give even more. One of, if not the best hotel we have ever stayed at! We would happily come back. Chokran.
Stayed in April 2024
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Reviewed: April 26, 2024
Nilo
Philippines1 review10Exceptional- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
I have to go home and leave the great team at the hotel
My stay in Golden Sands Dubai Creek was very good and comfortable.. Because the hotel staff was very attentive, cheerful, helpful and understanding of my needs and requests, the week went quite fast, like I was just at home with family. Special mention and thanks to the front desk team, Kristina, Jovy, Christine, Su, Aicha, Maureen, Khalif and the restaurant staff, the swimming pool attendants, and the room cleaners. Many many thanks to all of you for your warm care. Looking forward to staying there at Golden Sands Dubai Creek again soon.
Stayed in April 2024
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Reviewed: April 26, 2024
Mohamed
Malaysia14 Reviews10“Always feels like home back here”- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Most underrated hotel, always come back here Aicha su is very friendly too ! The best
Stayed in April 2024
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Reviewed: April 25, 2024
Mazin
Oman21 Reviews3 helpful votes10“Good service and nice staff”- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Wide rooms
No alcohol
Stayed in April 2024
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Reviewed: April 24, 2024
Genevieve
Australia17 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe King Room with Creek view
- • Stayed 1 night
- • Submitted from a mobile device
We loved it had a coffee pod machine,although disappointed that this only came with two pods.
The room we had was on a higher floor looking over the Creek /river with exceptionally comfy bed and pillows.
Stayed in April 2024
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Reviewed: April 24, 2024
Sultan
Oman14 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The swimming pool and breakfast Su and Aicha, arien, jovy, manoj, rubel and Christine are friendly
Stayed in April 2024
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Reviewed: April 24, 2024
Alharbi
Saudi Arabia1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
the employees of the hotel are very cooperative especially miss christine, amazing!
Stayed in April 2024
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Reviewed: April 24, 2024
Claire
United Kingdom4 Reviews10“Amazing!”- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 7 nights
- • Submitted from a mobile device
The staff were lovely and the hotel is beautiful!!
Stayed in April 2024
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Reviewed: April 23, 2024
Mohammad
Saudi Arabia44 Reviews15 helpful votes8.0“Good to stay”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Shower below expectations. The facilities not promoting for 5 starts hotel Breakfast below expectations
Nice Staff Clean room
Stayed in April 2024
-
Reviewed: April 23, 2024
Omar
Pakistan12 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
It is good value for money, the staff was very helpful and friendly
Stayed in April 2024
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Reviewed: April 21, 2024
Malik
Canada22 Reviews1 helpful vote9.0“It was a great experience, my family liked the facilities and services.”- • Leisure trip
- • Group
- • Grand Suite Waterfront, with Hermes Amenities & Lounge Access
- • Stayed 1 night
- • Submitted from a mobile device
Nothing in specific
Cleanliness, Service
Stayed in April 2024
-
Reviewed: April 20, 2024
Marilyn
United Kingdom5 Reviews1 helpful vote10“Excellent stay”- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is a little out of the main area but this can easily be accessed by taxi. Roof top pool area would benefit from having some areas of shade.
Very friendly, professional staff. The hotel is very clean and the rooms.are a good size and very comfortable. If eating at the hotel there is an excellent Italian restaurant and the breakfasts are plentiful and delicious.
Stayed in April 2024
-
Reviewed: April 19, 2024
Nayer
Egypt5 Reviews9.0Wonderful- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Alicia was very helpful
Very good
Stayed in April 2024
-
Reviewed: April 18, 2024
Mohammad
Kuwait57 Reviews12 helpful votes8.0“Nice”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location, room & bathroom space .
The whole staff was so friendly & helpful except the blonde lady 😁
Stayed in April 2024
-
Reviewed: April 18, 2024
Mohammed
India7 Reviews9.0“A pleasant stay”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 5 nights
- • Submitted from a mobile device
The staff
Staff was too guy specially SU AT THE LOBBY
Stayed in April 2024
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