All was perfect

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Only filtered water in the room as complementary. Otherwise, water bottles are sold at significant premium in a hot-weather country where all need to drink lots of water all the time.

Hotel facilities with many entertainment options for the whole family. The room is spacious with large teracce and great view.

Stayed in April 2024

Nothing

Facilities

Stayed in May 2024

Check in was slow The valet employees couldn't handle the amount of vehicles arrived at that time.

Landscape, activities breakfast

Stayed in May 2024

Beach is not great. Lots of plastic and dredged up strange things on the sand like shards of plastic and screws. Restaurants all serve similar versions of the same dishes.

Kids LOVED the pools, the splash pad, rooms are huge in the Palm garden rooms and the resort feel is great for quick getaway.

Stayed in May 2024

Nothing

Everything it was good and room nice

Stayed in May 2024

-

the nature and the food also Men who drive Gulf Cars are very kind and happier. i will come to visit again

Stayed in May 2024

The f&B outlets could be better. Although there is a buggy for intra property which adds to the variety it doesn’t always suit families

Exceeded our expectations really. Super friendly staff and they rooms were perfect for our family!

Stayed in April 2024

It was crowded from the companies who booked the outdoors areas for their employees for annual meetings as I saw in the white board. But honestly, this is not a negative point , this shown the hotel is ( on demand ) .

Location the best , staff the most helpful, kids facilities are awesome. If I'm not wrong this the largest hotel ( area ) in Dubai , also has many swimming pools which I haven't seen such number! Special thanks to all staff in the ( breakfast time ) also to Madonna in the front desk and last to Asanti , golf car . Thank you

Stayed in March 2024

A special mention to the chef that accommodated the needs for our daughter with food allergies.

Stayed in April 2024

The wellness pool was full of screaming children Need a adults only pool

Everything was fantastic

Stayed in April 2024

Peacocks are naturally beautiful, but we can not say the same thing for their sound. An application for the hotel with menus of restaurants would be good to have. Minigolf requires better care.

Our room was Premium Garden Terrace Junior Suite and we loved having direct access to perfectly landscaped gardens. Room was huge with 2 TV's, and a great bathroom. If I am not wrong, there were 25 restaurants to choose from. Buffet breakfast was rich enough for everyone's different taste. Many different attractions available to keep you busy, but we liked mini golf especially.

Stayed in April 2024

I was really bothered with the bugs issue, I understand that the place is in middle of natural greenery and running water but there has to be measure to insolate the rooms to avoid bugs from coming in or reduce them, it was one kind like pill bug coming from sewers and corners behind the bed, and a lot of mosquitos also but the staff gave us the wall plug to repel them

I loved everything about it, I've been coming to this place for over 10 years and I have to say the enhancement was dramatic, they created tamr and its facilities and the food quality is better and more variety of entertainment and the service was excellent by the staff at the check-in desk and the team were exceptionally understanding of my medical condition and therefore were very accommodating to my condition and were able to grant us what we had requested. Furthermore the beach cleanliness went up to excellent state, would recommend to stay in the palm tree court and try tamr with your family and friends. Peacocks were so cute!

Stayed in April 2024

Nothing really

Beautiful space, staff and overall energy. The rooms are beautiful the peacocks roaming around just add a sense of magic all around. Would definitely book again next time and a huge thank you to the amazing staff

Stayed in April 2024

Nothing ☺️

Everything, big rooms, many pool, water park, serving, shuttles everywhere to service, small cute zoo nice for kids, a huge beach and always clean water, variety of food and restaurants.

Stayed in April 2024

Staff were fantastic, travelled with 12 month twins and the staff made it so smooth for us

Stayed in March 2024

Lovely resort and the facilities

Stayed in April 2024

The beach, you couldn’t really swim in the sea because of the sea urchins and also very shallow, the pool was so full of children and all the sun loungers taken

Lush gardens, loads of activities, good restaurants

Stayed in April 2024

Lunch buffet . exempt the roasted lamb leg ( as it was super ). behaviour of some F&B Staff. Actually i dont blam them . as they did not take enough training I guess . or they work hardly and looks tierd

I like the breakfast buffet . Splash water park . Swimming pool . Aqua Gym with Coach Mousa . The peacooks . location of the room . amenities

Stayed in April 2024

We would come back to the property but there are some things that you would expect from a 5 stars that you will not find here - a lot of the little touches are missing (particularly at the service level): - Hard to get bookings for a la carte restaurants even though we tried as soon as we arrived - Main buffet restaurant at Palm Tree court closed in the evening for the whole week despite full capacity at the hotel (and no communication at all from the hotel about it) - You usually have to wait longer than 5/10 min for buggies - When asking for direction in the resort, employees are clueless. They only know their little part. So really hard to get help. - Buggy drivers are driving recklessly - Not possible to get Uber family or kareem with car seats because of the hotels location. So if you have very young children that will create a problem with car seats (unless you bring your own) - Outside breakfast table not cleaned properly - morning dew every morning on the table - many mistakes on the bill during check out - Mixed bag with the staff - some barely say hello and others are lovely - but in general I would say not up to par with a 5 stars resort - They forgot to pack a breakfast box for the last day of our stay when we had early departure

- Lovely and spacious bedroom with beautiful bathroom with a big tub and shower - Housekeeping was fantastic (change of towels and clean up twice a day) - Grounds are beautiful - Beautiful swimming pools temperature + lots of choice - Peacocks all over the property are a lovely addition - A la carte restaurants are very good - In general great value for money

Stayed in April 2024

Water is not included in the restoration. In addition it’s even quite expensive. Water should be offered on the beach and in the restaurants. This is customary in many similar locations in Dubai and other.

Quiet location. Excellent benefit of using the facilities of all the hotels. Excellent beach. Very good services.

Stayed in March 2024

Reliability of pickup times for the buggy’s. Location to downtown.

Great selection of all inclusive bars and restaurants! Lots to do for the kids including clubs and water sports.

Stayed in April 2024

Nothing

The room was amazing ,food was good.

Stayed in March 2024