The Palm Island - Jumeirah - Dubai - United Arab Emirates, Palm Jumeirah, 53809 Dubai, United Arab Emirates
#22 of 710 hotels in Dubai
Guests' ChoiceBased on 886 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.4
Staff
9.5
Value for money
8.6
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 15, 2023
Sharon
United States of AmericaThe staff was amazing, the doormen and bellhops, the butler and the guy who showed me to my room, Katerina
Stayed in January 2023
Reviewed: January 5, 2023
Sathwik
Indiathe butlers weren’t good with hotel booking at all. the butler made it feel like the whole place is booked and they trying so hard but when I called directly, I got a booking right away and the restaurant was practically half empty.
insane view and amazing location on the palm
Stayed in January 2023
Reviewed: December 24, 2022
Sadiyah
United Kingdomcannot fault at all! price is high though
This beauty stores a hidden gem! located next to some amazing experiences and service was amazing too! staff were so kind and made my trip so memorable
Stayed in September 2022
Reviewed: December 7, 2022
Christopher
United States of AmericaI wanted to stay there for longer time ...soo nice
Clean and safe hotel. The best is the cafeteria. Very delicious breakfast with great staff. Clean and safe hotel. The best is the cafeteria. Very delicious breakfast with great staff. شكرا اخي على كل شيءso schön
Stayed in December 2022
Reviewed: December 5, 2022
Lee-anne
United Arab Emirateseverything….thankfull for Katarina making check in smooth.
Stayed in December 2022
Reviewed: December 5, 2022
Amine
United States of Americaeverything was perfect
Stayed in November 2022
Reviewed: December 3, 2022
Markus
Icelandeverything was perfect
Stayed in December 2022
Reviewed: December 3, 2022
Mohammad
Saudi ArabiaNo beach access and concierge.
Location and cleanliness.
Stayed in December 2022
Reviewed: December 2, 2022
Abdulaziz
Saudi ArabiaThe staff were poor in the customer experience. concierge didn’t call back for a booking and did send an email as agreed, booked twice and got nothing after reaching to restaurants. usually a 5 stars hotel’s staff have an amazing hospitality by actions and not by smiling and thanking words. poor bottle service, no wine adaptations nor experience.
Amazing hotel
Stayed in November 2022
Reviewed: November 29, 2022
Khosrow
United Kingdomvalue of money
Stayed in November 2022
Reviewed: November 22, 2022
Bernardino
PortugalThere was limited access to the breakfast room due to a congress... The hotel guest were redirected to a smaller room with less choice. Not admissible for such an expensive 5 star hotel...
Fantastic rooms, Spa, Swimming pools, Kymma Beach.
Stayed in October 2022
Reviewed: November 21, 2022
Hind
KuwaitIt was not clear that the beach facilities were not at the hotel but a 8 minute drive. It was also not clear that its above 18 admission rule so the hotel is not family oriented.
The staff at the reception Sami was super friendly and helpful. He also went the extra mile and sent treats for my daughter wishing her a happy birthday!
Stayed in November 2022
Reviewed: November 12, 2022
Sunayana
United Kingdomit’s a high-rise building so windows will not open in your room, and there isn’t the biggest choice of restaurants.
new hotel in comparison to neighbouring properties so the rooms were immaculate, bright and comfortable. The staff at front desks could be a little more inviting, but the rest of the staff around the hotel were fantastic. having a mall connected to a hotel is always a perk; there is no shortage of anything.
Stayed in November 2022
Reviewed: November 12, 2022
Sibel
Turkeyit doesnt have a proper car access from the main road. the pool is small. the housekeeping can do a better job at cleaning rooms
very refreshing, convenient location at the entrance of the Palm, has adult pool and a separate family pool. just next to Naheel Mall where you can enjoy breakfast and run errands
Stayed in November 2022
Reviewed: November 11, 2022
Rajesh
Indianil
clean rooms and the staffs were courteous and always willing to assist
Stayed in October 2022
Reviewed: November 8, 2022
Sharon
Israelrecepcion manager!
Stayed in November 2022
Reviewed: November 8, 2022
David
SwitzerlandThe main picture of the hotel is of the beach that does not belong to the hotel.
The hotel doesn't have a beach but has an agreement with the Kyma private beach club (sea access and swimming pool) which is a 15 min walk or a free shuttle from the hotel every hour.
Stayed in October 2022
Reviewed: November 7, 2022
Gulbarg
United Kingdomn/a
excellent from start to finish
Stayed in November 2022
Reviewed: November 6, 2022
Tom
BelgiumYou need to take a shuttle to go to the beach.
Beautiful hotel
Stayed in November 2022
Reviewed: November 5, 2022
Nataly
Israeleverything
Stayed in November 2022
Reviewed: November 1, 2022
Hadi
TurkeyBreakfast area can be improved a bit although it was great.
Location is next to Mall with easy access to shopping and different restaurants. Always you can find Taxi at front door. Helpful staff. Great view. Always very clean.
Stayed in October 2022
Reviewed: October 22, 2022
Bianka
Hungaryit is really hard to say anything as everything was more beyond expectations. The best hotel experience I have ever had. Staff is brilliant, the atmosphere is exeptional, everything is there, kyma Beach, aura skypool, sushisamba, nakheel mall, the rooms are luxurious equipped, materials are high quality. I will feturn as soon as possible and recommend St Regis on the Palm
Stayed in October 2022
Reviewed: October 20, 2022
Elwhbi
KuwaitThere are no smoking rooms in the entire hotel
Stayed in August 2022
Reviewed: October 20, 2022
Julian
United Kingdomn/a
amazing property. beautiful rooms. sushisamba restaurant was amazing too
Stayed in October 2022
Reviewed: October 13, 2022
Saeed
United Arab Emiratesbest experience i ever had
Stayed in September 2022
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