Reviews of Hampton Inn Times Square Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
220 West 41st Street, New York, NY 10036, United States of America
#149 of 410 hotels in New York
Guests' ChoiceReview Score
Based on 1684 hotel reviews
8.2Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.5
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Facilities
8.2
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Staff
8.7
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Value for money
7.9
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Free WiFi
8.0
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Reviewed: April 20, 2024
Rut
Iceland7 Reviews2 helpful votes7.0“Overall the hotel was nice and the staff was excellent”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Too small beds for two to sleep in. I would have loved to have a mini fridge in the room to store water and free bottled water would have been nice. The tap water was not good.
The location was excellent and the breakfast was good. The bed was comfortable even though is was a bit samall for two people
Stayed in April 2024
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Reviewed: April 16, 2024
Sydney
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Room /hotel small
Location, room was clean
Stayed in February 2024
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Reviewed: April 16, 2024
David
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room with City View - Non-Smoking
- • Stayed 5 nights
Front desk very helpful and courteous. Breakfast, location, etc was perfect for our trip.
Stayed in April 2024
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Reviewed: April 16, 2024
Georgina
Australia9 Reviews9.0Wonderful- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Great location and breakfast was handy although basic!
Stayed in March 2024
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Reviewed: April 15, 2024
Julio
United Kingdom7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
Location and it suited our purpose
Stayed in April 2024
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Reviewed: April 8, 2024
Sharon
United States of America2 Reviews7.0“Good location. Functional room. Nice to have bkfst provided.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Business center so boarding passes could be printed.
Room was not cleaned as expected. Had to ask for clean towels.
Stayed in April 2024
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Reviewed: April 6, 2024
Rebecca
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Elevators were extremely slow.
Stayed in April 2024
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Reviewed: April 1, 2024
Kari
United States of America1 review9.0“Great time in NYC and stay at Hampton INn”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
Nothing
I loved how close to Times Square this property was. It was in a great location and close to a few Broadway show theaters as well
Stayed in March 2024
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Reviewed: April 1, 2024
Laura
Costa Rica7 Reviews2 helpful votes9.0“Great hotel!”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel has 3 elevators for 31 floors, however, there are only 2 available during breakfast time, so imagine the tragedy trying to get to the 1st floor!
Excellent location, all is around the corner. The hotel has great maintenance and is always clean. The staff is friendly and helpful. The breakfast is ok.
Stayed in March 2024
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Reviewed: March 29, 2024
Yinchen
Guam2 Reviews7.0“We loved the location very much and the staff were very helpful”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Room was very small but we understand it’s New York
Location
Stayed in March 2024
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Reviewed: March 28, 2024
Susan
Ireland1 review9.0“Great location to Times Square, staff were fantastic, breakfast could be improved”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Great location
Stayed in March 2024
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Reviewed: March 20, 2024
Mitchell
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
No daily room cleaning.
Breakfast was good
Stayed in March 2024
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Reviewed: March 16, 2024
Magdalena
United Kingdom1 review1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
Location was good- close to the metro station and Bryant Park but some suspicious people near hotel at the evening time. Bonus from the hotel as the entrance was guarded and you had to have keys to your room to enter the hotel at night and to use the lift. When checking in the hotel MAKE SURE THAT THEY CHARGE THE FULL AMOUNT ON YOUR CARD. I paid at the check in for our stay and then on our last night the hotel tried to charge some additional amount on my card - I was told that the room taxes and fees hasnt been charged at the check in time so they charged me on the last night- as no sufficient money was available on my pre paid card that I was using during our stay they have charged the rest from my credit card which also added me additional fees as the transaction was paid in difference currency which I didn’t agree with the hotel. At the check in I was told that if I will not make any additional purchases to my room I wont be charged anything else and then on the last night surprise as the hotel tried 3 times to get additional money from me pre paid card and then charged my credit card which I only used for the room deposit and never agreed to be used for any additional fees. This really made me angry on my last day in NYC. I was afraid to put some more money on my pre paid card as I was afraid that the hotel will come back to me and will charge me for something else. Otherwise than unpleasant experience with payment process our stay in the hotel was quite good. Not a very high standard of the hotel but specious rooms and clean hotel. The guy at the breakfast room was very kind and tried to speak with all the guests- very helpful man. I must to say that I will not consider our next stay at this hotel as our previous hotel which we stayed in last year was 5 blocks away and was better standard including customer service and safety for about the same price.
Nice spacious rooms. Very clean hotel. Breakfast even though there was not much variety you always had something to start your day. I have asked for a room with a view and was placed on 25th floor with beautiful city view. I booked standard double room and got nice view as a bonus. Thank you for the room.
Stayed in February 2024
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Reviewed: March 9, 2024
Emer
Ireland1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location just off Time Square. Highly recommend for a quick city break. Clean & very nice staff.
Stayed in March 2024
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Reviewed: March 7, 2024
Stefan
United States of America13 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Great location close to Times Square but quiet.
Stayed in March 2024
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Reviewed: March 3, 2024
Duysen
Turkey46 Reviews3 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast crowded, not enough space
Location and luggage storage, he was very helpful
Stayed in February 2024
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Reviewed: February 29, 2024
Hande
United States of America47 Reviews5 helpful votes9.0“Perfect location, perfect breakfast, perfect staff, thanks for everything.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
I like everything.
Everything was perfect.
Stayed in February 2024
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Reviewed: February 24, 2024
Fred
United States of America3 Reviews8.0“Easy and convenient”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
One thing that I didn't know, booking through a third party no longer allows Hilton Honors to collect points. That's news to me. Folks at the front desk seemed a bit overwhelmed with the rush of people..
Location was great.. easy access. The lobby for some reason was quite busy and we had to wait for a few rounds of elevator to go up and same to go down. But its ok! Its a budget hotel so its understandable. Breakfast was great.. again, a bit of a line factory and overly busy! But it was ok
Stayed in January 2024
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Reviewed: February 23, 2024
Mary
United States of America3 Reviews8.0“The most important thing we liked about our stay was the location.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 8 nights
For some reason Uber couldn't find us. Every time we called for an Uber they wanted us to walk to another location to meet them. We had to keep explaining to them where the Hampton Inn was.
Breakfast was good, location was excellent. It was within walking distance of a lot of attractions like the theater district, Empire State Building, Grand Central Terminal, Times Square, subway, tour buses, and restaurants.
Stayed in February 2024
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Reviewed: February 22, 2024
Palagallo
Puerto Rico1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
beds are to small
Location, Breakfast
Stayed in February 2024
-
Reviewed: February 20, 2024
Jennifer
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Small room with no refrigerator
Location
Stayed in January 2024
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Reviewed: February 20, 2024
Ana
Trinidad and Tobago1 review8.0“It was a great holiday!!😊”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Room services/ cleaning was not done every day. We had to ask 2 times for someone to clean our room 😑
Location, friendly staff 😊
Stayed in February 2024
-
Reviewed: February 18, 2024
Mohamed
Egypt4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The room service
The location
Stayed in February 2024
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Reviewed: February 17, 2024
Maia
United Kingdom16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The breakfast was ok but could have done with more fruits , more varied things .
The staff was great . We were celebrating our 10th wedding anniversary and we got some balloons and a goody bag . At breakfast , staff was great .
Stayed in February 2024
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