Nothing really to say here. You got everything they offered. Would maybe be nice to have a a small option of snacks but that is really the only improvement.

Friendly helpful staff who were great. Rooms were very clean and the location was in a cool area right in the centre of little Italy/ china town.

Stayed in October 2023

Great location, friendly staff. Loved the terrace and our room 704.

Stayed in October 2023

Not a lot of facilities

So close to SoHo, the staff was incredibly friendly and had the desire to be helpful, the rooms themselves were small but clean and modern

Stayed in September 2023

Nothing

The staff is great! Very friendly and helpful! The room was tidy and spotless and the bed was very comfortable

Stayed in September 2023

-

Everything

Stayed in September 2023

Maybe more fruit in the mornings. Apples or oranges.

The staff is wonderful and very helpful. This was our second time to stay. We had to stay in the penthouse rooms with patio…since all other rooms were full. The noise from the elevator kept us up all night . We did not have that problem when we stayed in the lower rooms. I felt a little less safe with the balcony and roof top right above us. We had someone pound in our door at 1 am …it was a little frightening.

Stayed in September 2023

There was bottled water in the room when we arrived which was a nice touch, but would have been nice if it was refreshed.

Great location just next to Chinatown and Little Italy. Room was refreshed daily and was a good size. The shower was amazing! Also left a bottle of Prosecco for my girlfriend's birthday which was very kind.

Stayed in September 2023

I am into craft beers and not so many craft beer bars around in this area.

Great location for a true "daily" New York life experience. The hotel is located in Little Italy with good Italian restaurants and Italian grocery stores around. Within a short distance of Chinatown, NYC landmarks such as the Oculus, the 9/11 memorial site, and the ferry to the Statue of Liberty, Ellis Islands, and Brooklyn Bridge. This Hotel's rooftop view of New York is highly recommended.

Stayed in September 2023

Nothing

Location staff and rooms. All round great hotel and value for money

Stayed in September 2023

We were there during San Gennaro festival which is very noisy but not hotels fault.

Well appointed rooms. Great bed, shower and good sound-proofing.

Stayed in September 2023

Wi-Fi is a little annoying you have to keep logging in but wouldn’t bring the overall rate down.

Everything!! The location, the room, super comfortable and everything you need is there. The complimentary coffee and tea is the best and the rooftop view was the nicest surprise

Stayed in September 2023

Very clear room and excellent use of the space. The hotel did a good job designing and maximizing the room space for guests. Shower is excellent! Staff is super friendly and courteous. Highly recommend in NYC!

Stayed in September 2023

No complaints

Great location and accommodation, great pillows too.

Stayed in September 2023

The bed sheet has not change as well as the comforter. Why I know I have a dust allergy and I could not sleep the entire night scratching. Actually I forgot to bring my blue ray light flashlight.The noise outside the hotel like the garbage truck, and car honking.

Everything is excellent

Stayed in September 2023

Location and staff were fabulous, very easy to get to trains/subway and lots of restaurants and shops in the area.

Stayed in August 2023

Other guests were speaking very loud while waiting for elevators (but hotel can't do anything about that) - rooms are a bit small but very convenient.

Location is wonderful, the hotel is very clean and the rooftop amazing. It was relatively calm.

Stayed in August 2023

Nice staff, good location, great rooftop view.

Stayed in August 2023

I suppose a bar facility of some kind would have been nice, given the location and lovely terrace space.

I loved the layout of the rooms - everything had been very cleverly thought out to optimise space. It was also light and airy - a bonus for New York!

Stayed in July 2023

Like just about everything in NYC, somewhat overpriced for what it was, though still a relatively good deal. Also, I was never able to get logged on to the WiFi with the code they gave me.

Loved the location in Little Italy right across the street from Ferrara Bakery and steps away from so many charming Italian restaurants. Convenient to SoHo & China Town, and accessible to several different subway stations. I had a room facing the street, but the windows did a surprisingly good job of blocking out the noise. Modern design with well-utilized space (drawers under the bed, ledges/shelves in bathroom, plenty of hooks for towels or clothes). I also appreciated the amenities provided, including toothbrush and slippers.

Stayed in August 2023

The staff was attentive and friendly and made us feel right at home. The manager, Morgan, went above and beyond to make sure we had an excellent stay. We loved the king room with balcony, the views, and location- you can really get anywhere quickly with the train and bus access. Or you can enjoy this part of town with all it has to offer!

Stayed in July 2023

It would be good to have a larger lounging area in the hotel, where we could sit, have a coffee/drink or read especially in between different activities in our programme or while waiting on others getting ready to go out, especially since our room was small to wait around. Roof is nice but it would be good to have an indoor area as well.

The staff was very polite and friendly. Manager Morgan was very kind and helpful about restaurant recommendations, directions and any queations we had. I had an unexpected zoom meeting, Morgan went out of his way to provide me with a suitable environment to have my meeting, which I really appreciated. He and his staff made us feel like we were being taken care of and were in good hands, which we appreciated very much.

Stayed in August 2023

Nothing. Thoroughly enjoyed my 7 day stay

For a small boutique hotel I did not have high expectations but this place was cute comfy and had an amazing rooftop. Loved it and would come back in a heartbeat

Stayed in August 2023

Everything but the smell of the restaurants in the street during the evening. No damn filty carpets, no noise for the street, no hateful personnel, but croissant for free in the morning, coffee all day long, smiles, flexibility. This is far more than a 3 stars

Stayed in August 2023

Perfect stop for our first time in New York. Hidden gem in Little Italy with a great rooftop terrace and the kindest staff.

Stayed in August 2023

Central location, great and friendly staff, and very quiet. Honestly, the staff made the difference. I will definitely be coming back.

Stayed in August 2023