Great place that’s not far from town. Staff is helpful and friendly. Room was always clean and no shortage of hot water.

Stayed in January 2025

Downside was the facilities feel a bit dated but still largely in working order. Air conditioning could be improved as it was humid and damp in our room. We only were provided shampoo and soap bars on first night's stay but when I asked the cleaning staff they had other items like body lotion and conditioner too. Breakfast started late which was tricky for our early morning diving.

Perfect resort if your scuba diving in Cozumel, with a dive shop and ample dive facilities (fresh water gear washing, lockers) right near the ocean side. Large pool area with plenty of lounge chairs,, activities throughout the day and decent options at breakfast too. They also provided fresh water refill in the lobby area which I liked for less plastic bottle waste. The reception staff also arrange for our 2 bookings to have the same room (we added an earlier night stay but couldn't add to our existing booking) but there was a slight inconvenience with a "check out" and "check in" process still after the first night. We did not do an all inclusive option which seemed like the better decision - probably not the best spot for the all-inclusive luxury you might be seeking!

Stayed in December 2024

Pool was chilly but that’s to be expected this time of year.

I love this property. The activities and evening shows have been upgraded since my last visit. Breakfast is exceptional. Location is close to town but far enough away that it’s relatively quiet. It is primarily scuba divers who stay here, but the snorkeling here is great too. Staff is very helpful. I love the complimentary bicycle as well! Late checkout time of noon is very helpful!

Stayed in December 2024

Breakfast was not open on time before I left for travel home

It was a good location

Stayed in November 2024

The "all inclusive" meals were average. The drinks were poor. We decided not to do the all inclusive and walked a block to a super market for our own booze, mixers and limes. Walked into town for most meals. Breakfast, included with room, was great

Great value. Perfect for diving or sitting by a great pool or on a private beachy area.

Stayed in July 2024

I did move rooms because the first one was one that corresponded with the next room with an interior door (designed to accommodate a family). That feature made my room very loud from noise coming from the room next door. My new room was much quieter as it didn't have that connection to the next room.

Great location. Close enough to the main town to walk to different restaurants and shops but far enough away for a quiet resort feel. The property is a little dated but well maintained with plenty of nice features. The pool area is fantastic and nice terrace for breakfast overlooking their private beach area and drive center. Overall, an excellent value.

Stayed in January 2023

i thought it was very nice but was disappointed because when i booked it , it was supposed to be s pool view and a mini fridge, we were not close to pool and our view was the wall next to the street

Stayed in February 2023

Food very mediocre. coffee like warm water. beach not really a beach but didhave comfortable beach beds

pool area and large, lovely pool

Stayed in December 2022

Room was a bit run-down, hallways very sterile/cold/No atmosphere

Great breakfast

Stayed in December 2022

The hotel is lacking some details such as toothbrush holder, soap dish, toilet brush which would give a more cosy vibe to the rooms. Generally the interior and the exterior feels a little old.

great location, not far from the city centre. Has access to the beach and great swimming pool. Good choice for the breakfast.

Stayed in November 2022

Since we did not have the AI option it was a little hard to pay our drinks with cash, since there was never anyone who could do it or we had to wait extra long on change.

We only stayed for two nights and did not book the AI option. The hotel is really nice (though needs some patch up in some places), but all in all we had a great room with all the amenities we hoped for. The staff was very nice and helpful. Breakfast was good - nothing special! We really enjoyed the pool!

Stayed in September 2022

Beach club

Stayed in September 2022

staff en piscina y bar, servicio lento y mala gana.

excelente ubicacion para quienes van al IM 70.3

Stayed in September 2022

The food has not improved. Its not very good. That's the main issue with this property. I love trying new things, but most dishes were bland. The specialty nights foods were better. I don't do all inclusive, so I pay for our drinks, so it would be great if the paid drinks were better. I understand making small low quality drinks for all-inclusive people who may abuse the program, but if I'm paying full price for each drink, it should be worth it....

The wifi has greatly improved since our last visit. That made us very happy. I can see that improvements are being made. However I miss the beautiful statue that was beside the fabulous pool. Comfortable beds and great A/C. I prefer to have meals at the waterfront restaurant, I wish more meals were served there. Dinner at sunset there would be lovely!

Stayed in July 2022

Bed was hard, pillows smelled moldy

Buffet, omelets, good variety but no babon

Stayed in June 2022

Pillows were hard. A lot of insects, ants crawling in bathroom sink, mouse poop outside on the windows. No beach, just rocky area

Location was great, close to everything. Food was great. Staff was welcoming and caring

Stayed in May 2022

rooms and gym out dated (feel like going back in the 70s! No mini fridges in the room and showers/bathtubs should be upgraded…this is not what you expect when booking at à Wyndham!

well situated, always clean and good A/C

Stayed in May 2022

I loved everything.

This hotel is perfect for families with children-definitely recommended! The pool area is wonderful, beach is fantastic-we snorkeled every day and the breakfast is incredible-lot of choices of delicious Mexican food, I also loved the omelet station:) The hotel staff was very friendly and helpful:) Cant wait to come back❤️

Stayed in March 2025

The service

The Pool

Stayed in March 2025

Incredibly run down, definitely not a 4 star Resort. Its all fine if you are occupied with activities most of the day, and just spend time at the hotel to sleep. Bathroom was the worst. Breakfast wasnt great and overall the food situation at the hotel is very poor.

Close to downtown, convenient scooter rental on site

Stayed in December 2023

Loved everything

Everything. This place is comfortable and is a hidden gem on the island. One of the high points is having breakfast while overlooking the ocean.

Stayed in August 2023

Great location

Stayed in April 2023

Very friendly and helpful staff. Great breakfast buffet. Great location. Chedraui grocery store is 4 blocks away. Cheap cab ride to town but is also a good walk. Nice big pool. Good seaside snorkel area. Nice clean room. Comfortable bed. Good water pressure in bathroom.

Stayed in March 2023

Pretty much everything—the whole place was run down. No way this is a 3 or 4 star. Not very clean, though housekeeping did a very good job. Loud music everywhere, even at breakfast, and the food was pretty substandard. I am not a resort person but it was recommended as having good snorkelling so I thought I'd give it a try. The beach club was loud and small and the snorkelling average. This resort is over-priced, and there were late-night partying guests who were pretty obnoxious and many of them were smoking even though laws about smoking have changed in Mexico. I left early because spending even one more night was intolerable.

The only thing that was good was the staff. They were friendly, helpful and genuine. They were the best and only good part of my stay.

Stayed in February 2023