Nothing we did not like - however something to keep in mind for some guests: we barely had any internet in our room, so definitely not a place for remote work or movie streaming. But since in general there's no t much service in the island as far as we experienced i'd say it is the perfect time and place to disconnect 😉

We LOVED our time there! Staff is so kind, helpful and smiling - right away this makes you smile! The setting is perfect, beautiful architecture with authentic feel, surrounded by vegetation. Perfect relaxing vibe. The beach club is right down the small "block" (200m?) and so peaceful with everything you need there: good food, drinks, service, lounge beds... I liked the rooms, felt like you have your own little cabin and it is useful to have a kitchen and fridge. The kids loved that hotel, we could let them play in the pool, ping pong, swings on the roof top terrasses. The front desk would even lend them beach toys to use when at the beach club. Also provided towels for us to use there. Breakfast was delicious with delightful service. You have everything you need there! Then it's a nice little walk to go to the town center and beach there. Or you can rent bikes from the hotel for the day, and it's a beautiful ride on the island. So perfect!

Stayed in December 2025

In our kids' room ('Apartment - Kitchenette and Garden View (4 people)') it would have been great to have air con in both the bedroom areas, as there was only air con in the main bedroom but this didn't reach the other bed area.

Our room was fantastic (Master Suite King Bed with Partial Ocean View and Balcony) - super view, and really spacious, so we could invite our kids up to sit as a family and eat a meal, play cards etc. at the table. The staff on reception were fantastic - always ready and keen to help, and very knowledgeable, efficient and friendly. The breakfast team were lovely too - so helpful and friendly. The facilities were great, but at the time we visited (late August) there were lots of mosquitos in Holbox so we didn't make the most of them - there were fewer mosquitos by the sea, so we often swam there instead. All areas of the hotel felt super clean, and you could always see a member of staff keeping the communal areas clean. La Cabane pizzas are top notch (better than we had during our stay in NYC a few days before!), and it was so convenient to have them just next door, so that we could pick up a pizza after a busy day exploring. We booked a whale shark tour through the hotel, really easy, great communication and a fantastic experience

Stayed in August 2025

The beach at Corolinda beach club is on the small side.

Very friendly and helpful staff. We loved our room with small kitchen and fridge. Swimming pool was a big favourite especially for our 8 year old. Very happy to spend 5 days here. The nearby Italian/Pizzaria was very good.

Stayed in August 2025

The hotel was clean, quiet and the stuff very kind. We liked that Ensueño is slightly outside the center and have quiet areas to relax. The outside areas are spacious and green. The beach club is also just a few minutes walking and it was very nice. We visited in low season, so it was very easy to find a spot. We enjoyed our stay!

Stayed in July 2025

The beds

Swimming pool

Stayed in April 2025

I didn’t like that they don’t offer eggs for breakfast anymore at an additional charge.

Stayed in March 2025

During our stay there were constructions next to the beach club, it happens all around the island and not the hotel fault or responsibility, the constructions shut down by the government so we had 2 days on the beach, there are other beaches around so don't worry about that, just be aware it can happen.

The location was great to us, far from the center, very quiet and chill vibes. No TV no music at all, so good for just relaxation (if you want something else, look somewhere else). All the staff was kind and warm, Hanna helped us a lot in the front desk and we had great conversations with her, thank you! The beach club is AMAZING!! Great food and cocktails, reasonable prices, great service. We god great room a lot of privacy. Can not recommend enough.

Stayed in March 2025

Beds very hard

Amazingly clean, great ambiance, amazing staff.

Stayed in March 2025

Breakfast food limited

Room staff pool

Stayed in February 2025

Super super friendly staff. Great atmosphere! Loved our stay, even with 2 kids on a smaller room.

Stayed in January 2025

Kitchen was quite hard to use. (To boil water)

Great facilities. (Pool, pingpong, beach club)

Stayed in December 2024

- Breakfast option is too less. No eggs are provided

- clean - nice place for vacation - swimming pool

Stayed in November 2024

While the breakfast was always fresh and delicious, the selection remained the same every day (pancakes, fruit, yogurt, and toast). For shorter stays, this is fine, but for longer visits, it can feel repetitive. The hotel would also benefit from having a bar or at least a small selection of snacks and drinks available at the reception, like beer, coffee, or light refreshments. We stayed during a windy period, which brought some challenges. Our room had a wall made of wood with small gaps, and the windows had similar gaps, so there was a constant draft. This made the room a bit chilly during the cooler evenings. Additionally, the wind caused the windows and doors to bang frequently, which was somewhat disruptive. However, I believe this wouldn’t be an issue in calm or sunny weather.

The hotel is simply stunning – it truly took our breath away. It has a beautiful, exotic beach vibe that immediately puts you in vacation mode. The staff were exceptionally friendly, with special thanks to Hanna at the reception. She was incredibly kind and helpful, making our stay even more memorable. The rest of the team was also fantastic, always making us feel welcome and special. The hotel has two pools, both set in gorgeous surroundings, and the views from the terraces are absolutely spectacular. Our room was beautiful and spotless, cleaned daily, and the small kitchenette was a great bonus for our stay. The location of the hotel is excellent – peaceful yet conveniently close to the town center and the harbor. The staff were always happy to help arrange transportation or book local activities. Additionally, the beach club is just a few steps away, which made it very easy to enjoy the seaside.

Stayed in November 2024

Room - we were in room 10, which was underneath one of the communal rooftops. As there were plenty of communal spaces, this wasn’t used often but the sounds of the chairs moving in the wind/by people could be heard quite loudly in our room. A simple fix for this could be to place rubber covers on the chair/table legs.

Friendly staff - Host/owner, receptionists and breakfast lady always welcoming and super helpful with any requests we had. Room - spacious and very clean. Location - close to the beach and a 20 min walk into the centre, which although slightly long, made for a nice walk along the beach in the evenings. Breakfast - 3 simple options but really enjoyable and you can get all 3 if you’re hungry! Free drinking water - a small addition but one we really appreciated! Pool area - decent size main pool and a rooftop pool option.

Stayed in November 2024

It’s a bit basic but totally fitting into the easy going lifestyle of Holbox

Very good located, Included beachclub, nice restaurants around the corner, a bit away from the crowds but still close so one can choose what to do. Very clean apartments, pool and rooftop terrace incl. pool

Stayed in November 2024

A MOUSE IN OUR BED AT NIGHT, HAD TO CALL STAFF TO COME AND KILL :(

ROOMS CLEAN AND FRIENDLY STAFF

Stayed in September 2024

Our kitchen didn’t have a fridge or a coffee machine - the only gadgets we‘d have really liked. And the wifi is not very stable.

The quiet location away from the village but close to the beach. Loved the hotel‘s beach club! All the staff was super-friendly, we could also book a whale shark tour through them. The hotel is so cute and exotic, just loved the style. A lot of people wrote that they found the rooms too dark - I disagree. Our apartment #6 with king bed and kitchen had a lot of windows and lamps. And the walk to the village along the beach is easily done in 15-20 minutes, even in the dark. Would defenitely stay here again!

Stayed in August 2024

A little more storage for clothes would have been great but the room was so big it didn’t really bother us.

This is a beautiful property, with a fabulous pool and outside area. We had a family room which was spacious with a good en-suite and powerful shower. We also had seating and a hammock on the verandah outside our room but we didn’t tend to use them as this sheltered spot seemed to be where the mossies gathered. There were other places to relax in the hotel grounds so this didn’t bother us. The children enjoyed seeing the turtles and iguanas. The breakfast was excellent and plentiful, coffee, juice, pancakes, toast and fresh fruit, granola and yoghurt, all served in a delightful area of the garden by very friendly staff. The beach club was great, very relaxed vibe with loungers, and seating areas both in and out of shade and the beach and sea was very clean. An easy walk along the beach to town - 20 mins approx. This was our favourite spot on our Mexican road trip, a little piece of heaven.

Stayed in August 2024

Super friendly staff, very helpful even outside of hotel related questions. Pool is incredible and go check out their turtles 🐢 ! The breakfast is tasty, you can choose multiple options and they serve it super efficient and fast, with a smile :) Right outside the hotel is a little store with basic needs, a super nice pizzeria and a taqueria with delicious Mexican cuisine!

Stayed in August 2024

Nothing, it was great!

The room was fantastic, great air con, had a fridge which was useful for keeping drinks cold. Pool was fab, a haven. Right beside the beach with their own beach club with discounts for guests of Ensueno. Staff were so helpful, advising us of where to see Bioiluminescence without paying for a tour. Rented bikes and golf bugging through hotel with ease. Breakfast was great.

Stayed in June 2024

The internet is not super stable but it works.

A nice clean hotel in the quiet end of Holbox. We were really happy with the beach club and the pool area. The complimentary drinks in the beach club were super good. The breakfast was also fine for our needs although it is not a buffet. It takes about 20 minutes to walk to town and we would recommend that you take the beach there because the streets are muddy and quite dirty. Also remember to bring a small supply of water and food as there are no shops around. The staff in the hotel is really nice, friendly and laidback.

Stayed in April 2024

The stream of the shower was a bit weak, which made it difficult to wash my long hair. Wi-Fi is also quite bad.

Nice comfy rooms with balcony. There are two pools available (one on the rooftop of the hotel, very nice at sunsets ❤️). People on reception were kind and helpful. There were three options for breakfast, same every day (we stayed for 3 nights) but quite good. Overall the place is very beautiful, close to the beach and has its own beach club (where you get a welcome drink for free).

Stayed in March 2024

All good

I like a lot the atmosphere of the hotel, the staff super nice, the room was clean. The beach club super close

Stayed in March 2024

The beds are really uncomfortable

Stayed in February 2024