From the moment you arrive, you feel an instant connection to nature. This hotel is a true escape — not your typical Tulum party scene, but a peaceful retreat where you can disconnect from the chaos of everyday life and reconnect with yourself and Mother Nature. The glamping tents are luxurious and comfortable, complete with air conditioning — a perfect balance between nature and comfort. The food was fantastic, with a menu that’s mostly vegan, gluten-free, and dairy-free, crafted with care and intention. The drinks were excellent, and the experience wouldn’t have been the same without Wilber, Ivan, Francisco, Alexis, and Carlos — their warmth and impeccable service truly made our stay unforgettable. The hotel also offers unique wellness experiences. I tried sound meditation for the first time, which was incredibly grounding. At sunset, there was a creative painting activity — a fun and relaxing way to express yourself while also meeting new people. And don’t miss the Sunday beach club with an amazing DJ — the perfect way to enjoy the Tulum vibe in a more conscious, elevated setting. Just keep in mind, you’ll be staying in a little jungle — so come with the right mindset. If you’re looking for relaxation, intention, connection, and a bit of adventure, this place is pure magic.

Stayed in April 2025

The facilities are amazing with small huts in a jungle atmosphere. The pool area is really nice with great views of the ocean. The food was also really good. It was also mostly calm & the included activities like yoga were really good. Also the massages (at high prices) were amazing. The location is good with some restaurants & shops in ~5-10 mins walking distance, however, getting to the center (both city & beach) will require either a bike (rental ~10mins away) or taxi (rather expensive 500 MXP one way). The staff was not too attentative (in the beginning) and it did take some time for orders to arrive. Also, there is a day party every Sunday. They were building something right next to the hotel, so there was some noise & on our departure day they started really loud joint dancing/yoga-sessions - so the quietness might be over.

Stayed in April 2025

One of my favorite hotels in Tulum. I do appreciate how they really take care of the environment and protect the essence of nature. The staff is amazing, they will always be there for you and make sure you’re comfortable and happy. It’s a really cool experience overall. The only feedback is that I’ve noticed the space decaying a bit and lacking proper maintenance, specially being on the beachfront. Please do a little facelift to the exterior spaces like the restaurant and pool areas. Very good hotel overall. Thank you

Stayed in April 2025

Nothing.

Diego & his staff make you feel that you are home aurrounded by family. We loved their dedication, kindness & professionalism. The hotel is great. Beautifully designed. It offers a private sandy area withdirect to a superb beach. We had a room with a pool. Very relaxing. The Spa offers dedicated treatments not to be missed. At Moro you can have a tatsy breakfast. It also offers gret lunches & dinners. The hotel has a nice pool and a bar. It is very well locatrd between hotel zone, Tiulum Center and jaguar parc.

Stayed in April 2025

I wish there was more of a beach where we could walk into the water and swim.

breakfast was delicious and tasty.

Stayed in March 2025

Nothing! I loved everything!

I really enjoyed my stay! The breakfast was delightful, the beach was serene, and dinner was a perfect way to end the day. Thank you for a wonderful experience!

Stayed in January 2025

Our room was right near the club next door, music went all night and we could not sleep. Our room Did not get cleaned by house keeping. Dinner was not very nice and was expensive. The beach is very very rocky, if you want a beach holiday I would not recommend.

The setting is lovely and tranquil! Staff were lovely. Breakfast and lunch food was great! Rooms were very cool! Beds very comfortable.

Stayed in January 2025

Only negative part was the beach itself - it was quite small and not really possible to go swimming due to rocks and waves. Be aware that you stay in tents. This is on one hand very cozy, but also not super convenient when the humidity is so high. We also had heavy rain one evening, and the water came into our tent. We personnel were however super helpful and gave us compensation for it.

The hotel was magical and such a nice vibe. The pool and beach area was really nice. You get immediately relax when stepping into the property, the restaurant and beach bar are very cozy.

Stayed in December 2024

If booking at “winter” time I would advice against booking a room with a pool. It was too cold to use it 😅 but we did use the hammock to chill and I took cool pics. So it’s still a win. Also there were times with no hot water.

We loved everything ❤️ amazing rooms, great room service (saved us from a giant spider 😂) the vibes were just amazing. Tasty breakfast, great workout classes and other activities. We had such a lovely experience staying there. The private beach was a bit rocky, but basically no one else went for swims. So me and my husband had the best time splashing in waves. Felt like our own beach 😼

Stayed in December 2024

Can’t really swim at the beach as it’s rocky. Get some sea shoes.

Incredible hotel. Amazing staff. Great glamping experience. Breakfast was exceptional. Views from the beach are wonderful.

Stayed in December 2024

Well for me the down point was that they didn’t had an Iron and ironing board. As well as the hairdryer could be upgraded.

Beach jungle vibe, amazing atmosphere that makes you feel relaxed instantly. The everyday activities were a plus that I really enjoyed, yoga, soundhealing, breath work and Mezcal tasting, all the professionals well qualified . The room had always a peaceful scent . The breakfast was delicious with the Milpa eggs being my favorite. The staff for the restaurant and the pool bar was always professional, welcoming and friendly.

Stayed in December 2024

I was impressed with the food from previous chef. The food was amazing! Not so much now. Food was good but nothing like last time I stayed.

Stayed in November 2024

Beach is not ideal, it’s nice but small. This is part of being more private and exclusive I guess.

Clearly one of the top hotels in Tulum and one of my favorites. The location is great, rooms are very meticulously designed to make you feel like you’re glamping in the middle of the Yucatan jungle. Food is amazing, the restaurant serves all meals and the bar has the best crafted cocktails. The beach is not the best but you can still get a good swim in the sea. This is a perfect place to relax, decompress, have good meals and regenerate your energy. I would like to go back here and experience more, next time a beach front room. But the jungle rooms are still amazing. Greta experience with an amazing staff. So friendly and accommodating

Stayed in November 2024

Food and Drinks are very expensive and the first thing the staff tells you is where to tip them. I was quite shocked of the staffs behavior regarding tips.

It’s very cool and unique. Nice beach access and the tent-like rooms are definitely a cool experience.

Stayed in October 2024

It’s very clean and beautiful beach, delicious food and friendly staff.

Stayed in November 2024

The ambience was very relaxing. Great location. Beautiful grounds

Stayed in November 2024

food is a little bit expensive but it's really good

really nice spot. with a beautiful beach and a nice vibe

Stayed in October 2024

nothing

First and foremost, the SERVICE! Staff that went above and beyond to make us feel comfortable. From the staff at reception, to the spa managers, to the bartenders. Simply incredible and they all deserve a raise. Special shoutouts to Jorge from the restaurant/bar and Hanibal from the reception.

Stayed in August 2024

Heaven! Just the perfect place, special thanks to Alexis!

Stayed in September 2024

Mosquito everywhere

Great food. Views. Staff. Weather.

Stayed in September 2024

Mosquitoes are an issue, specially if you sensitive to it, perhaps more smoke treatments around the room and specially the outdoor toilets to the showers

Absolutely everything.

Stayed in June 2024

Insects

Location

Stayed in June 2024

We got free breakfast with our booking which was amazing. The hotel food was so good. Great location, activities on every night and staff super helpful and friendly

Stayed in May 2024

Only downside is it’s far from main zone on beach rd so you can take one of their free bikes or the overpriced taxi.

I’ve been coming to Tulum for last 6 years and this is one of the original hotels that still carries the essence of Tulum before the commercialization of this town. Food at their restaurant Moro is fantastic and the staff is excellent. Big shout out to Alexis (Alex) who was our amazing server. This is luxury glamping at its finest but if you’ve never experienced such accommodations or not open minded to new experiences, opt for something else. The pool view is beautiful and they have daily complimentary workshops/activities which is nice touch.

Stayed in June 2024