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United States Salt Lake City Verified Hotel Reviews by Real Guests

Recent Reviews

  • “When our family — including three young children — arrived at the hotel at 2 AM after a 30-hour journey from Europe, we were informed that the internet was down and the staff claimed they couldn’t check us in, despite our fully paid reservation and confirmed booking. No effort was made to resolve the situation: no one checked for available rooms, contacted a manager, or offered basic hospitality such as water or food. We were simply left waiting in the lobby for two hours, exhausted and without support. The following day, we submitted a complaint at the front desk, which was never passed on to the manager. We later called and were told the manager would follow up by email — but we never received any message. This experience was deeply disappointing and unacceptable. The service we received was not only unprofessional but completely lacking in basic care and responsibility.”

  • “We often time stay at this hotel when we are in town for a convention. The hotel is conveniently located across the street from the Salt Lake City Convention Center. Staff are always very kind and welcoming, breakfast is adequate, rooms are clean, beds and pillows very very comfortable. Anyone looking to stay in this beautiful city should stay here.”

  • Bposhtels SLC Review Score: 8.8

    “Facilities! Free climbing/gym/yoga entrance and sauna. City center and airport are also accessible only with green line tram”

  • Grand America Hotel Review Score: 9.3

    “This was the best hotel by far which we stayed at during our three week trip to the States. We had a very large comfortable room with a good view over the city and the extensive communal areas were very well maintained, including an excellent outside pool area. The food and service in the main hotel were both good.”

  • “Great location but breakfast (extra) was very basic and not good quality and laundry was VERY expensive. Staff were nice”

  • Comfort Suites Airport Review Score: 7.9

    “good: near airport and has free shuttle bus to airport bad: noise! The exhaust fan in bathroom is too loud and hard to tolerate. You can even hear that loud motor sound when other rooms are using it. This has to be improved!!”

  • “Staff and facilities were great”

The 30 Best Hotels in Salt Lake City

based on 34,023 hotel reviews on Booking.com

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