3010 East Van Buren, Eureka Springs, AR 72632, United States
#23 of 31 hotels in Eureka Springs
Guests' ChoiceBased on 699 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
9.0
Value for money
8.1
Free Wifi
8.3
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End of dialog contentReviewed: May 7, 2025
Cindy
United StatesI probably won't stay there again. They put us on the second floor when I requested 1st floor. Old knees don't do stairs well. The stairs were in bad need of repair. There were pieces/chunks of concrete broken off and they tried to cover it with this mat that wasn't attached to the stairs. My 3 yr old Granddaughter almost fell down the stairs because the mat slipped. If I wouldn't of been holding her hand she would of had a bad tumble. Before I booked the room I asked them if their indoor heated pool was open. Which they replied yes too. When we got there we found out that the heater had been out on the pool since before Christmas.... This was April, and it the room the pool was in was freezing cold and so was the water. My grandkids were so disappointed!!
Our room was very nice, beds were nice and comfortable. The breakfast was good for a continental breakfast. The eggs tasted like real eggs, not like the fake ones you get in some places. My grandkids liked the biscuits and gravy. I wish they would of had juice though.
Stayed in April 2025
Reviewed: May 7, 2025
Billy
United StatesNo complaints, staff was very friendly and very supportive of our needs.
large handicap room on the first level, good size bathroom, breakfast had lots of choices, hot and cold products something for everyone. Also had a indoor pool but the water was cold the day I got in.
Stayed in May 2025
Reviewed: April 21, 2025
Rhonda
United StatesThe backside of the hotel's exterior could use some renovation. The breakfast was just ok.
The room was great. Comfortable, clean, good condition.
Stayed in April 2025
Reviewed: April 14, 2025
Carl
United StatesNothing
Bed
Stayed in April 2025
Reviewed: April 11, 2025
Diana
United StatesIt was hard for our keys to work, the room smelled when we first got there, the dog barking next door, but the breakfast was a plus
The price and location.
Stayed in April 2025
Reviewed: March 29, 2025
Mark
United Statespool
breakfast
Stayed in March 2025
Reviewed: March 22, 2025
James
United StatesDoor had a gap.
Na
Stayed in March 2025
Reviewed: March 21, 2025
Sandy
United StatesThat the pool was closed and the breakfast wasn't good the biscuits were hard and the eggs weren't done.
The location wasn't in a noisy section of town and was quiet.
Stayed in March 2025
Reviewed: March 11, 2025
Mary
United StatesThere was nothing I partcularly did not like. The room was somewhat dated but was clean and adequate for our needs. The price was much higher for our 2nd stay than for our 1st stay.
The Super 8 breakfast was excellent, with both a hot buffet and Continental breakfast foods. The breakfast area was clean, well-maintained and conveniently located. Staff members were friendly and helpful. Our accessible room had an outside entrance and we parked just outside our door. The room was clean. The bathroom with shower (no tub) was very large. A fold-down seat was convenient. The Super 8 is easily accessed from U.S. Highway 62. We stayed there two times within a month's time. The room rate was great for our first stay but was much higher for our 2nd stay. The king-size bed and pillows were comfortable.
Stayed in February 2025
Reviewed: March 4, 2025
Hodge
United StatesWiFi didn't work most of the time.
The hotel was great. The staff was great.
Stayed in March 2025
Reviewed: March 3, 2025
Jackie
United StatesIt’s kind of run down on the backside exterior.
The staff was the friendliest staff I’ve ever experienced at a hotel! In the evening, while the kids were in the pool, the lights were dimmed and a movie played right in the pool area. So cool for the kids.
Stayed in March 2025
Reviewed: February 24, 2025
Terry
United StatesHot tub needs cleaned
Staff
Stayed in February 2025
Reviewed: February 7, 2025
Deleah
United StatesOne of the beds was broken, but I only needed one of them. I was there for 11 days. On the 8th day, the upstairs flooded down into the bathroom and I had to switch rooms. Not the hotels fault. Staff was kind and helpful.
Room was spacious and comfortable. Everything was clean and smelled nice. Heated indoor pool and jacuzzi was very nice. Staff was very kind and helpful. Very pleased and would definitely stay here again.
Stayed in February 2025
Reviewed: February 3, 2025
Kim
United StatesHousekeeping missed cookies and an empty juice bottle under each bed. (I always check under the beds) The pool water definitely needed some better care. Greenish and cloudy.
Rooms were a great size. Plenty of space to move around. Friendly people. Excellent price and location. Beautiful indoor pool area. Great breakfast.
Stayed in February 2025
Reviewed: February 1, 2025
Bernard
United StatesNeed to update bathrooms in rooms ceiling had a crack in ut everything in there looked old and outdated
The size of the rooms was great and roomy...teenagers enjoyed the pool and hot tub bed was comfortable
Stayed in February 2025
Reviewed: January 29, 2025
Jennifer
United StatesNeeds some updating and maintenance, but it was clean. Also, the pool looked fun!
Friendly staff and comfortable bed.
Stayed in January 2025
Reviewed: January 27, 2025
Alison
United StatesWas hoping for a heated area or heated pool, since it was enclosed. My granddaughter's were disappointed they couldn't swim.
Enjoyed the nice hot breakfast.
Stayed in January 2025
Reviewed: January 26, 2025
Melinda
United StatesIt was a bit older than expected.
Indoor pool and hot tub. We also liked the location and price.
Stayed in December 2024
Reviewed: January 5, 2025
Squirrellyq
United StatesMy remote never worked. I didn't understand exactly how to get to the room, so I parked way away and had to do 3 flights of stairs. One icy
The bed, the room, the amenities, and the staff were great.
Stayed in January 2025
Reviewed: January 3, 2025
Tom
United StatesParking...had to park away from room because monthly tenants took up all the parking spaces in front of my door
Breakfast was excellent very good selection of all, rooms were very spacious and accommodating
Stayed in January 2025
Reviewed: January 1, 2025
Kay
United StatesFridge didnt work
The room layout
Stayed in December 2024
Reviewed: December 29, 2024
Angi
United StatesNo fruit or bread for breakfast. The instant egg was terrible. Very noisy guests. Old hotel, needs some updating, especially the old carpets and shower curtain. Also, I dont like how much paper they waste for giving every guest a printed map of the hotel. its really not that big and complicated to find your room ;)
Decent stay, quick check-in. Front desk staff was very nice. Pet-friendly hotel.
Stayed in December 2024
Reviewed: December 23, 2024
Monte
United StatesHot breakfast was very good with plenty of choices.
Stayed in December 2024
Reviewed: December 17, 2024
Christina
United StatesThe room was not in the best condition.
Everything was wonderful as usual.
Stayed in December 2024
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