It was under construction, but it wasn’t told before, the main entrance and lobby were a little bit messy

Location was great

Stayed in April 2025

Honestly I can’t say anything I didn’t like. I gave the Hyatt a 9 but that was for the construction going on inside, however it didn’t detour or distract us from the great breakfast and wonderful room.

The location to all DC’s landmarks are great! Step outside the hotel and look up the street to see the Capital Building large as life! We valeted our car with the Hyatt staff where it was kept safe and secure. When we didn’t walk, we used Uber. The staff out front are phenomenal and friendly. They keep things moving out there! The Front Desk staff are professional and helpful. And the dining staff are exceptional! Always making sure we got enough coffee and juice in the morning. We were on the 11th floor, and since this location is undergoing renovations, they moved the dining area to the 11th floor; just a walk around the corner of our room. Though I was hesitant to stay because of current renovations, this did not detour from our stay one bit. Front desk notified us of a 2 hour water shutoff for a couple hours; and said if it was an inconvenience we could move to another room. This was not an inconvenience as we were out and about enjoying the day. The renovations should be done by Fall, 2025. Nonetheless, stay this Hyatt and enjoy everything about DC at this location. If we ever come back to DC, this is where we will stay!

Stayed in April 2025

My wifw was a light eater. Me, on the other hand, always has a healthy appeptite. We may have aten breakfast more often at the hotel had she been allowed to pay for a smaller order.

Meals were very good. The Prime Rib was excellent. Breakfast was excellent as well. Our room location weas fine. The staff was very helpful and professional.

Stayed in April 2025

Very expensive, especially, with renovations going on; plywood on the halls. A free coffee pot is not too much to expect for a $550 regular (nothing special) hotel room.

Clean, comfortable.

Stayed in April 2025

the hotel is under a radical refurbishing, distribution g our stay (limited access to the swimming g pool), disturbing noises from construction inside the hotel

reception staff very nice

Stayed in April 2025

Great hotel with pool close to Capitol Hill and public transport. The entire family loved it.

Stayed in April 2025

Location to the museums and restaurants was too far for children to walk. The beds had very lightweight comforters within sheets and no additional blankets which were not adequate.

It met the criteria of having an indoor pool for my granddaughters. The staff was very helpful and we were able to check in early to leave our luggage for the afternoon.

Stayed in March 2025

Very expensive to park/valet our car. Beds were very small (full) would have loved them to be queen beds

Loved the location! Was in a great location to walk to restaurants!

Stayed in March 2025

No parking for oversized vehicles. We needed to find it on our own and walk back to our room.

Nice staff, easy check in/out, breakfast included

Stayed in February 2025

Great customer service, beautiful facility, perfect location. I wish we could have stayed longer, will be back

Stayed in January 2025

I have stayed in much nicer rooms for less but I guess the location is what you pay for. I really didn't have any complaint except it was expensive. We paid as much for 2 days here as we would have paid for a whole week at other places we go such as the Smokey Mountains in Tennessee.

The location was wonderful, the service was good. The staff was very friendly and helpful, the beds were very comfortable and the room was clean.

Stayed in November 2024

Great location, short walk to national mall and several restaurants. The staff is very accommodating and friendly.

Stayed in December 2024

The meals at the hotel restaurant were very expensive and rather disappointing.

The staff were all very helpful and courteous

Stayed in October 2024

No rooftop bar to enjoy the view.

Location was good. We were given a quiet room and although it was quiet from hotel noise (elevators and ice machine), there were still very noisy guests having full conversations in the hallways at all hours.

Stayed in October 2024

The restroom , a little small , the shower space too small .

The room , bed really comfortable , TV really big , view really good .

Stayed in October 2024

Reception in basement

Location Cleaniless Service

Stayed in September 2024

small bathroom

Great location

Stayed in September 2024

The hotel and room were dated. Room, the wallpaper was peeling, the sink was cracked and the tub had a crack in the Botton.

location and breakfast were very good

Stayed in August 2024

It takes a long time to get the 'hot' water.

The staff were friendly and helpful. The location was perfect. The Old Trolley Tour stop was in front of the hotel. The gym was nice.

Stayed in August 2024

Location is outstanding!

Stayed in July 2024

Not much. The lobby is one level down from the sidewalk, and the sole up-escalator was broken during our stay. The pool (which we used every day) ran out of towels once. Wish the room had a microwave.

Good location, near Amtrak, metro, and DC Circular bus stops. Pool. Helpful staff: our room was ready early, free luggage storage was provided from checkout time till train time, large sturdy loaner umbrellas were offered when needed. Some other reviews had mentioned having to deal with many homeless folks in the hotel area, but we didn't see any.

Stayed in August 2024

The smell in the room

The location, price and pool

Stayed in July 2024

Clean, Safe

Stayed in June 2024

nothing much

we used the main restaurant for evening dinner one evening. We had large steaks and they were cooked to our liking and were delicious. We used the hotel bar every evening and found the drinks prices were OK. The location of the hotel in respect to Capital Hill and Union Station could hardly be any better. Both were about a 10 to 15 minute walk away. As for a busy avenue full of bars and restaurants, again about a 15 minute walk. I've marked the view from our hotel window down because all it did was look across the street at office blocks, so no real view of any consequence. That said it wasn't a horrible view of some back street either.

Stayed in July 2024