200 West 56th Street, New York, NY 10019, United States of America
#185 of 410 hotels in New York
Guests' ChoiceBased on 1946 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Anita
FranceEmplacement parfait
Stayed in April 2024
Reviewed: April 27, 2024
Alena
United States of AmericaElevators
Stayed in April 2024
Reviewed: April 20, 2024
Christina
United KingdomThe bar and lounge has no view There was a lot of waiting for the lifts
It was so central yet quiet at night time
Stayed in April 2024
Reviewed: April 19, 2024
Nancy
United KingdomWe were early to arrive and the weather was horrible and it was difficult to find out that there was a lounge area. A typical big hotel.
For two of us sharing this was great as it had two bathrooms as well as a bedroom and sofa bed. The living room was smaller than other apartments but it had everything we needed.
Stayed in April 2024
Reviewed: April 17, 2024
Ruth
United KingdomThe room was a little tired and the bathroom needed more of a clean (I reported this but it didn't improve). The heating was a bit odd and the room we had was quite dark.
The location was amazing and the lobby is very chic. We enjoyed breakfast every day in the comfortable lounge and the staff were really friendly and helpful around the hotel. We had flight issues on our last day and the reception staff were really kind (namely Lizette). The breakfast set up was really good for feeding up our toddler for the day and we could sort other basic meals in our room with the kitchenette. Having two bathrooms in our suite was great!
Stayed in March 2024
Reviewed: April 15, 2024
Kenneth
United Kingdomnothing.
location was ideal, room was adequate, breakfast not used.
Stayed in April 2024
Reviewed: April 15, 2024
Selina
New ZealandGreat location! We managed to secure the one bedroom suite with the two bathrooms and it was very spacious.
Stayed in April 2024
Reviewed: April 14, 2024
Laura
United States of AmericaClean and great location
Stayed in April 2024
Reviewed: April 13, 2024
Sally
AustraliaThe housekeeping service was fantastic - everything was fresh and clean - however they came around quite early for jet lagged Australians. There was no ‘do not disturb’ sign. On one morning, two different housekeepers knocked and came into our room before 9:30am. Also we could hear the housekeepers in the corridors really loudly every morning moving garbage bags and vacuum cleaners and talking to each other, I think this was because our room was right next to the storage room.
The location is wonderful. Close to two different subway stations, Central Park, museums, theatre, everything you need. The towels were super clean and fluffy. Our room was very comfortable. We got popcorn and coffee pods included in the room. It felt very spacious, particularly the generous-sized shower and bed.
Stayed in April 2024
Reviewed: April 13, 2024
Marcio
BrazilElevators/lifts were always crowded, took too long to get one. Also the decor is old style (but very comfortable), some renovation could be a good idea.
The suite was one of a kind, with a bedroom with its own bathroom and the attached living room with a sofa bed and its own bathroom as well. Excellent for families. It’s very difficult to find that set up in NYC. The cleaning ladies and housekeeping were extremely helpful, as well as bellmen.
Stayed in April 2024
Reviewed: April 12, 2024
Kathryn
Canadaroom size and location
Stayed in April 2024
Reviewed: April 11, 2024
Alexandros
United States of AmericaA little outdated but not very well preserved and clean.
Cleanliness. Staff friendliness, spacious apartments with all necessary amenities.
Stayed in March 2024
Reviewed: April 11, 2024
Cihan
SwitzerlandL’isolation
La situation
Stayed in April 2024
Reviewed: April 10, 2024
Alexandre
United Arab EmiratesMy cousins experienced 30 minutes delay to receive their car from the Valet... though we did not face this delay.
Everything was great, probably one of the best hotels in manhattan, Rooms were great, location was amazing..
Stayed in April 2024
Reviewed: April 8, 2024
Rafael
United States of AmericaLocation and service
Stayed in April 2024
Reviewed: April 8, 2024
Junjie
Canadagreat location, easy to reach all the places we are interested in by walk or by public transits.
Stayed in March 2024
Reviewed: April 6, 2024
Shelley
CanadaElevator slow but we were on vacation so it wasn't a big deal.
We booked a one-room suite for the family. It was brilliant having a second bathroom for a teenager! Highly recommend the one-bedroom suite option if you need the extra space - excellent value for money. Kudos to the hotel cleaning staff and Anthony our concierge - they worked so hard to make our stay exceptional! We will be back.
Stayed in April 2024
Reviewed: April 4, 2024
Anne
GermanyGreat location, between Central Park and Times Square, enough space in the room for 2 adults plus 2 kids! Big bathroom and shower! Good breakfast with very friendly staff and best croissants ever! Concierge’s very helpful!
Stayed in April 2024
Reviewed: April 4, 2024
Sarah
United KingdomElevators tended to take a long time, they were always busy so we ended up taking the stairs most of the time. The sofa bed was very hard and not particularly comfortable.
Location was amazing, incredibly close to the centre. The breakfast was also great, albeit expensive. Room was great, had everything we needed.
Stayed in April 2024
Reviewed: April 3, 2024
Niamh
United KingdomCarpets looked dirty and windows filthy which obscured the view.
One bedroom suite was So spacious and fab location.
Stayed in March 2024
Reviewed: April 2, 2024
John
IrelandThe hot water didn’t work properly in one of the bathrooms
The location, the size.
Stayed in March 2024
Reviewed: April 2, 2024
Stephen
United KingdomThe hot water took its time coming hot but it was no big deal
Fabulous location on West 56th within a short walk of Central Park, MOMA, 5th Avenue, The Rockefeller centre and Times Square. 1 block from the Carnegie diner which was also great The staff couldn’t have been more friendly and helpful. (Special shout to James on the front desk and Anthony on concierge duties-thanks guys) The room (junior suite) was perfect for our family stay
Stayed in April 2024
Reviewed: April 1, 2024
Amber
AustraliaFelt very conned & disappointed by the doorman who encouraged me to take a cab "his guy" to the airport over an Uber and said it would be around the same cost I was being quoted by Uber, which ended up being almost $80USD more than the Uber cost. He called the cab driver from his private mobile and it is clearly a kick back situation. I'm a better traveler than this and shouldn't have listened but given how much I enjoyed the trip and was there for two week, and was very generous with tipping the staff because of the fine service and have been so complimentary about the property on numerous reviews this behaviour disappointed me. Every other doorman was genuine & helpful but I'd definitely research recommendations given like this.
Really unbeatable in New York for location & value, one bedroom room is huge for New York.
Stayed in March 2024
Reviewed: April 1, 2024
Roda
PhilippinesSpacious room and good location.staff was also very polite and accomodating
Stayed in March 2024
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