The receptionist, Mamdou was rude, aggressive, and unhelpful. He gave us poor advice. The breakfast was average. The lift only takes a couple of people and is slow, but that added to the quaint appeal!

The location was great - able to walk to most of the attractions. The Metro is very close. Lots of restaurants nearby. The receptionist, Karim, was the best I have ever dealt with. He spent ages helping me get a Metro pass, and went out of his way to be helpful. The hotel had lots of character and is quaint.

Stayed in October 2024

room decor dated

excellent location

Stayed in September 2024

It does need a bit of fixing up and some of it seems a little worn out. But I probably wouldn't have been able to afford it otherwise. They were closing a day after we left to do renovations on the entire place. I just hope they don't renovate away all the charm! What a neat gem of a hotel!

I loved the French charm of this hotel. So fun to stay in a place with so much character in the heart of Paris. So many hotels look the same boring way nowadays, this was a hotel to remember. It was a delight to stay in.

Stayed in October 2024

The room was a little small for three and lacked a decent amount of daylight. There were no coffee/tea facilities in the room. These were minor problems though, and we could use the drinks machine in the breakfast area to get a drink when required.

The staff were very helpful, including the off duty member of staff who saw us a few minutes walk away from the hotel using google maps at 11pm and guessed we might be looking for his hotel so asked us if we needed help and gave us perfect directions! Thank you! The breakfast was very good and a vegan breakfast was especially provided. The location was excellent.

Stayed in October 2024

The rooms were very quaint but a little dated - renovations to commence shortly

The location and staff were excellent- great croissants for breakfast

Stayed in October 2024

room too small to also include roof truss

Location excellent, room very small with a roof truss making it difficult to move around, breakfast excellent, balcony nice.

Stayed in October 2024

Very dated inside.

Very pleasant staff!

Stayed in October 2024

What turned out to be a Fire drill one morning initially raised alarm, and ended cutting off half that working day. The Wi-Fi went out mid-stream, off the last three days, and not repaired before my departure, most distressing for work arrangements and Paris meetings, etc., and necessitating awkward hours in a coffee shop nearby.

Convenient location minutes from Le Châtelet and the Seine, delightful historical building in quiet corner setting, tastefully decorated in antique style. the second "accessible" room offered was workable with my rollator, but would have been too tight for a wheelchair! Very helpful staff, good breakfast buffet.

Stayed in October 2024

Old but nice

Great location, staff very friendly

Stayed in October 2024

Paper thin walls.

Fabulous room (no 503) with very large balcony. Decorated in gold and red with very comfortable bed. A few minutes stroll to Châtelet station. Pink Metro line is right by the hotel metro exit (rue Bertin Poiree), and is super easy to locate in this massive station!

Stayed in October 2024

This building is from the 1600’s so be prepared for some street noise (earplugs) and few electrical outlets.

Excellent location, friendly staff, comfortable beds. Convenient to Metro, Les Halles, Ile de la cite, Marais and St Germain.

Stayed in October 2024

The beds and pillows were not very comfortable.

The location was centrally located to a lot of the museums and near a real amazing restaurants.

Stayed in September 2024

Our family prefers fluffier pillows. There were issues with the shower/water lines in our room but it was all fixed while we were out during the day.

Charming French hotel that seems a little off the beaten path but in reality is very close to the Metro, the Seine, and cafes. Attentive and kind staff that spoke English.

Stayed in September 2024

Needs to renovated which I understand will be very soon.

The location is close to the Seine River and the Louvre.

Stayed in September 2024

I was searching for the room with a balcony, because I smoke. I had a balcony with no ashtray. When I asked for the ashtray they told me it was not possible to smoke even on the balcony, because the smoke comes in. I didn't use air conditioning, so probably that was why the smoke didn't try to get inside in my case.

The room was clean and had everything. The hotel has an elevator, what is nice for old buildings. The water was hot with good pressure (it is usually the problem in old buildings too). The guy on the reception was nice. The location was amazing - 2nd line from Sena, close to Notre Dame and Louvre. Breakfast was tasty, though the choice could be wider.

Stayed in July 2024

Breakfast was very good. Location was great

Stayed in September 2024

Some English tea & milk in the room would have been nice (I do not like fruit tea) also coffee left more regularly). The carpet was slightly shabby but this is perhaps a little pedantic. Unfortunately the rubbish collection lorry is disturbing early morning (6 to 7ish). It was not enough to put me off but my partner was rather unhappy but then she is hard to please). The bathroom door (room 206) needs some shaving off the bottom as it binds on the floor & makes a bit of noise in the night! I would not be put off staying again. In the question below asking how satisfied I was, I would actually say between 3rd & 4th (best)

Clean comfortable room kept tidy each day. Decor whilst dated very nice. Good breakfast except the bread a bit disappointing for French bread (sliced bread for toast ok). Staff friendly & welcoming

Stayed in September 2024

Location

Stayed in September 2024

The location was fantastic! We were close to everything we wanted to see, and it was easy to get a Lime bike to go further when we wanted. The staff were kind and friendly.

Stayed in September 2024

nothing really

Fair choice for breakfast - hot food not great

Stayed in August 2024

The water went out for a few minutes one morning. It was fixed by the time we were done breakfast and one of the staff even came to our table to say it was fixed.

Location was excellent, close to major attractions and metro. Groceries, restaurants and shops are walking distance. I also liked the welcome treats (water, macaroons in tote bag). We stayed in 3 places in France and that's this is the only hotel did that extra mile. For a tired traveller, that was pleasing. I ended up using the tote bag during my Paris travel instead of backpack. Breakfast was good as well especially the croissants.

Stayed in August 2024

Not much

Excellent location friendly helpful staff

Stayed in August 2024

We were warned when we arrived that the walls are very thin and not to make too much noise, which we tried to abide by. Unfortunately on our second night there was a lady next door to us who thought it would be a good idea to speak to her friend in America on speakerphone at 2 in the morning. To be fair the hotel dealt with it once I showed up at reception in my pyjamas, but I think a little signage wouldn’t go amiss. The rooms were clean but if you are not a fan of mold spots in the shower then this might not be the place for you. Or just don’t look up.

We were in Paris for the Olympics. The location of this hotel made it easy to reach the venues, tourist areas and a wide variety of dining options. Most central locations were walkable, and the Seine is just a couple of streets away. There were also convenient metro and train station options, for example Disneyland, the airport and Versailles could each be reached on a single train without changing. Inside the hotel the decoration might be seen as dated, but this is an old part of the city. It was comfortable and warm and packed with interesting features such as exposed walls. Staff were on the whole friendly. Breakfast was basic but adequate for the money. Rooms are relatively small but this was reflected in the pricing, which I think was fair for the location, accommodation and reflecting high demand during the Olympics.

Stayed in August 2024

We felt the breakfast, both range and quality could be better, given the price. The breakfast room is tiny with not many tables but this was not a problem during our stay

Loved the room, very quaint and typically French. Had a balcony room which was lovely to sit outside and watch the sunset. Great location 2 mins from Châtelet metro station and lots of café’s and restaurants nearby

Stayed in August 2024

The size of the room was small and slightly dated. Bathroom and shower also small but bearable.

Location is excellent 10mins walk from the louvre and 1 min from Chatelet Station which has connections to Orly Airport.

Stayed in August 2024