“The hotel is characterized by meticulous cleanliness and convenient proximity to public transportation.
Service is provided at the highest level, with ongoing assistance and support throughout the stay.
The breakfast stands out for its excellent quality, including personalized egg preparation upon request.”
“The hotel.has a lift! The en suite rooms are quiet and comfortable for 2 people with a wardrobe, and have a safe. They are cleaned daily.
There is a coffee machine in the breakfast room to use as needed. The location was great, 15mins walk from Gare du Nord, and bus 39 to arc du triomphe 1 min away - also a grocery store close by and MANY great cafes and restaurants.”
“Convenient location for visiting the place & gardens of Versailles.
Very helpful and pleasant staff - Informed us of free parking outside the hotel.
good sized room, and faciiities.”
“The welcome was warm, the room - on the 5th floor - medium-sized but very comfortable. The breakfast - in a rather small basement area - was certainly adequate if with no frills, but the room was rather hot.
We would have been very happy with this hotel, had we not found, when we went down to breakfast the next morning, that the 3-person lift was out of order, because 5 (!) guests had decided to cram themselves into it, despite the strict warning that it would carry 3 people only. The hotel reception called the lift engineers to come at once, as I am in my late 70s, and unable to climb 5 storeys to get back to my bedroom after breakfast to pack, Sadly, it was around 11.30 am when the lift eventually came back into service, by when we had no time to do any sightseeing before our TGV left for Bordeaux at 15.00.
The hotel staff were as helpful as possible and offered a 15% rebate on our room costs, which I was happy to accept.
I originally gave a score of 6/10 for this property, but now feel that that was over-critical. The management were as helpful as they could possibly have been in getting the engineers to come immediately and the fact that more than two hours of my less than 24 hour stay in Paris were wasted was the fault of the idiots who overloaded the lift, not theirs.
From the point of view of welcome, comfort, cleanliness and helpfulness I think it is fairer to give an overall score of 8. I would be happy to stay in this hotel again but I would hope something can be done to ensure a wholly reliable life service.”
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