Divanyolu Cd. Alemdar Mh. Ticarethane Sk. No:10 Sultanahmet, Fatih, 34122 Istanbul, Turkey
#847 of 2,412 hotels in Istanbul
Guests' ChoiceBased on 2494 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.3
Staff
8.8
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Imran
Saudi ArabiaI thought the hallways were a bit of a mess during cleanup time with lots of bags lying around.
We got upgraded to a much better room. The location was excellent. The staff were very helpful.
Stayed in April 2024
Reviewed: April 22, 2024
Mian
United Arab EmiratesThe cleaning team was a joke. Seemed like they always were in a hurry. Changed the staff twice on our complain. Last 2 days were clean but not top notch. The staff never cleaned the floor with wet towel. They used just the vaccum cleaner. So it was dirty. The showers walls and corner were dirty. The tiles had fungus . See the pics.
Staff was nice, location was nice, rooms were big compared to other hotels. Not noisy even though the street was packed with restaurants
Stayed in April 2024
Reviewed: April 21, 2024
India
United KingdomComfy bed
Stayed in April 2024
Reviewed: April 18, 2024
Cojocaru
RomaniaCleaning was not very good,
Position
Stayed in April 2024
Reviewed: April 17, 2024
Hadi
Saudi ArabiaOne reception staff called Fatima she was uncooperative
Location and staff name Cuneyt, he was professional and nice.
Stayed in April 2024
Reviewed: April 17, 2024
Peter
AustraliaCheckin took a long time. could have been better.
location is great. breakfast good. beds comfortable.
Stayed in March 2024
Reviewed: April 12, 2024
Abuizm
CanadaGreat location...very central. Wonderful staff
Stayed in March 2024
Reviewed: April 10, 2024
Pooja
United Arab EmiratesThe room was a little small and the bath could be updated.
Comfortable room and bed. Nice staff and excellent location, close to the bazaar and Hagia Sophia, blue mosque and basillica cistern. Lots of restaurants nearby.
Stayed in April 2024
Reviewed: April 5, 2024
Mihaela
RomaniaNothing we did not like
Excellent location, just steps away from some of the main attractions. Very friendly staff
Stayed in April 2024
Reviewed: April 3, 2024
Avon
South AfricaGreat location
Stayed in March 2024
Reviewed: April 2, 2024
Andrew
United KingdomJust a hint of insecurity for luggage left in the hotel’s care for a few hours after check out. I made sure mine was in the luggage room, but every day when we walked through the lobby there were unsupervised bags outside the locked room that could have been taken in a heartbeat.
Great location near Sultanahmet Square. Lots of places to eat right on your doorstep and very close to a tram stop. But being off the main road it was nevertheless quiet and peaceful. There was a kettle in the room for tea and coffee which is always a bonus.
Stayed in March 2024
Reviewed: April 2, 2024
Krina
United KingdomNice location, friendly and welcoming staff. Hotel itself was clean and room was exactly as pictured
Stayed in February 2024
Reviewed: April 2, 2024
Pedro
ItalyThe room stank. In addition, it was very noisy.
Location.
Stayed in February 2024
Reviewed: April 2, 2024
Shikha
United States of AmericaNice hospitality, prime Location. Turkish spa was very relaxing.
Stayed in April 2024
Reviewed: April 1, 2024
Michael
GermanyVery friendly and kompetent staff. The location near to the Hagia Sophia is fantastic. Next time being in Istanbul I will choose this hotel again.
Stayed in March 2024
Reviewed: March 29, 2024
Siok
SingaporeThe shower gel was empty and it took almost half an hour after 3 calls for it to be replaced
Good location - and I must commend of the great and prompt service we received from Yusuf Testek at breakfast - both days that we were there he was very attentive and provided excellent service - he never forgot any of the request we made
Stayed in March 2024
Reviewed: March 28, 2024
Uliana
Italytired 5 stars hotel. need renovation. requests to check shower wasn’t completed tho by asking twice, no feedback.
good location, close to important see-sights.
Stayed in March 2024
Reviewed: March 27, 2024
Tomasmartinez
SpainThe breakfast doesnt meet continental standards. Far away from a 4**** european hotel. For a five stars hotel, i exoect much more.
The bed was very confortable and the staff was super nice, brilliant people.
Stayed in March 2024
Reviewed: March 24, 2024
Arun
IndiaTiny romms
Location
Stayed in March 2024
Reviewed: March 23, 2024
Ioannis
CanadaNice and clean , decor a little dated .
Good central location , walking distance to Agia Sofia
Stayed in March 2024
Reviewed: March 20, 2024
Ahmad
Saudi ArabiaCharge more than what arrange through booking and give us room at roof floor (hight very short)not same booking arrangements
Stayed in March 2024
Reviewed: March 18, 2024
Ka
Netherlandssound isolation of the rooms are a bit hearable sometimes you can hear complete conversations or showering/toilet sounds. it's not too bad though i've heard worser but still for a 5 star hotel this shouldn't happen... i do feel more that this hotel is a 4-star hotel instead of a 5-star hotel. but if you're a light sleeper definitely bring some ear plugs The Airconditioning acted kind of weird...it didn't matter what i pressed but the temperature was always warm even when i bumped it to 18 degrees. so after fiddling a while we read the sign that in the winter they always set it to heating and in the summer to cold...but yeah i didn't want to spend too much time on this so we just de-activated the Airconditioning as the room was super hot. The hotel is swarmed by tourist trap restaurants. if you come from europe the prices are around 600-700 TL which comes down to € 20 euro per dish. (these are definitely european prices). normal dishes should be around 200-300 or so not more than that. if you're fine with paying then it's your choice to do it. be wary that these restaurants always have like 2-3 people standing outside trying to reel you in...don't give in and fall for those type of restaurants (you can certainly eat one of these restaurants for one night) but my golden tip is to go the area where Grand Bazaar is or Galata (which is a bit further but so much more bang for your buck). you can eat multiple things buffet style and try most of the Turkish cuisine without having to blast through your wallet.
room was big enough for suitcases and it has a chair and poof so you can sit when you're playing with your laptop or phone. can't say much about breakfast as we didn't go for that option (we just ate outside) but the location of this hotel is really close to everything (everything is in walking distance from blue mosque, hagia sophia, basilica cistern, topkapi) you can pretty much do all of these in one day if you're quick but definitely do-able in 2 days. if your main goal is to go to these tourist attractions then by all means this hotel is really good! Room has everything waterboiler, coffee,tea, the standard soap, shampoo, showergel 2 x clean towels, 2 x face towels, 2 x slippers
Stayed in March 2024
Reviewed: March 14, 2024
Mariam
GeorgiaThe spa center is very small, no indoor pool and it is very sad
The location is perfect. breakfast is normal. facilities are not enough.
Stayed in March 2024
Reviewed: March 12, 2024
Lydia
IrelandMost staff were pleasant but some seemed inconvenienced when a question was asked.
Brilliant location
Stayed in March 2024
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